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HP Notebook PCs - Using the TouchPad or ClickPad (Windows 10)

This document pertains to HP notebooks using Windows 10.

A TouchPad or ClickPad is a pointing device with a touch-sensitive surface located on the palm rest of the notebook.

TouchPads have a touch-sensitive area bordered by two or more buttons that function like the left and right buttons on an external mouse.

ClickPads have unmarked areas for left and right clicking, instead of discrete buttons like on the TouchPad. To right-click using a ClickPad, press the bottom right corner. To left-click, tap anywhere on the ClickPad, or press the bottom left corner.

note:
HP recommends periodically checking for software, drivers, and system BIOS updates to ensure you get the maximum functionality out of your notebook and pointing device. See the section Updating the driver through Windows Update or the HP document Obtaining Software and Drivers.

Figure : Example TouchPad

Touch-sensitive area

Left TouchPad button

Right TouchPad button

Figure : Example ClickPad with click zones

Left-click zone

Right-click zone

You can adjust the sensitivity of the TouchPad or ClickPad, enable or disable the features and gestures, and change the functionality of the buttons.

Common navigation gestures

The most commonly used TouchPad and ClickPad actions are gesture-based and provide shortcuts for quickly navigating in and working with windows and files. Most models and software can perform all the gestures listed. In some cases these features are disabled in the software, and only need to be enabled or configured.

	Swipe your finger across the surface to move the cursor on the screen.
	Tap once to single-click and twice to double-click the cursor.
	To rotate an image or portion of the screen, place two fingers on the TouchPad and then rotate them. Rotation only works in those applications that already have a rotate function, such as a photo browser.
	To drag-and-drop an item, tap twice to select the item, swipe your finger to move it, and then lift your finger to release it.
	To scroll a window, a screen, or a list, place two fingers on the TouchPad, then swipe them from side to side or up and down. Lift your fingers to stop scrolling.
	To zoom-in or -out while working in a window, place two fingers on the surface and move them outward to zoom-in and inward to zoom-out. Zooming only works in those applications that already have zoom functions, such as a photo browser or word processor.

Disabling the TouchPad or ClickPad

Follow these steps to disable the Touchpad or ClickPad when an external USB mouse is attached. You can also add a touchpad icon to the taskbar for quick access to settings.

Search Windows for TouchPad.

From the results list click TouchPad settings.
Click Additional settings.
To disable the touchpad when using a USB mouse, check Disable external pointing device when external USB pointing device is attached.
Under Tray Icon, select if and how the touchpad icon is displayed in the taskbar.

Opening the Touchpad or ClickPad Settings

TouchPad and ClickPad configuration options are located on the TouchPad properties page. Use the following steps to open the properties page and enable or disable individual settings.

In the Windows search box, type TouchPad.

From the results list click TouchPad settings.
Click Additional settings.
Click the TouchPad or ClickPad Settings tab . If you have a Synaptics device, the tab includes the Synaptics icon and might vary from the graphic.
You can adjust the settings for scrolling, clicking, sensitivity, edge behaviors, and gesture actions to suit your personal preferences.

note:
Not all notebooks use a Synaptics TouchPad or ClickPad; however, all touchpads have similar features and configuration options.
The Properties window is divided into three areas to help you with TouchPad or ClickPad configuration.
- The left side of the window lists gestures and actions. Click to highlight individual gesture or action. When highlighted, select the Help icon to find out more information or select the Settings icon to change the settings.
- The lower right side shows the finger movement associated with the gesture or action.
- The upper right side shows the on-screen response to the finger movements.
Turn on or off individual gestures by clicking on the checkbox next to each item. A checkmark in the checkbox indicates that gesture is enabled.

Button clicking using a TouchPad or ClickPad

The TouchPad has dedicated left- and right-click buttons give you the same functionality as the buttons on an external pointing device.

The ClickPad uses the lower left and lower right side of the pad as the left- and right-click buttons. You can also tap and drag an item in the same way as you click and hold the left button on an external pointing device to drag an item around the screen.

Enable or disable individual gestures by clicking the checkbox next to each item. A checkmark in the checkbox indicates that gesture is enabled.

Customize left- and right-click on a TouchPad or ClickPad

By default, the left and right buttons pm a TouchPad (of the bottom left and right areas on a ClickPad) function as left-click and right-click buttons. You can customize button clicks from the TouchPad Properties page. Use the following steps to customize the buttons.

note:
Depending on your computer model and its configuration, the options in this section might vary slightly.

In the Windows search box, type TouchPad.

From the results list click TouchPad settings.
Click Additional settings.
Click the Buttons tab. Under Button configuration you can make selections to customize the button functions.

Customize clicking on a ClickPad

You can customize actions for finger clicks or the area size for right-clicks from the ClickPad Properties page. Use the following steps to adjust and customize clicking.

In the Windows search box, type TouchPad.

From the results list click TouchPad settings.
Click Additional settings.
Open the ClickPad Settings.
Click to highlight Clicking. If the checkbox next to Clicking does not contain a check mark, click the checkbox until a check mark displays to enable clicking.
Click the Settings icon to adjust clicking settings.
Customize one-finger, two-finger, three-finger, and corner click actions by clicking on the down icon to open the click action menu for each item. Scroll through the menu to make your selection. Some selections required additional information. If the Configure button is enabled after your selection, click Configure and follow the instructions.
Click the Close button.
Click the down icon next to Clicking, and then click Right Button Zone.
Click the Settings icon to adjust the right-click button zone .

A window displays showing a green area where the ClickPad recognizes a right-click.
Hover the cursor over the small black dot on the left side of the green box until a double-sided arrow displays, and then drag the mouse left to expand the right-click zone.
Click Close to return to the ClickPad properties.
Click Apply to apply your changes, and then click OK to exit the properties screen.

Customize tapping gestures on a ClickPad

Single- and double-tap gestures mimic the single- and double-click behavior on an external pointing device. Use the following steps to adjust and customize tapping.

Search Windows for TouchPad.

From the results list click TouchPad settings.
Click Additional settings.
Open the ClickPad Settings.
Click to highlight Tapping. If the checkbox next to Tapping does not contain a check mark, click the checkbox until a check mark displays to enable tapping.
Click the Settings icon to adjust the tapping settings. You can make the following adjustments:
- Tap and Drag - Adjusts how you use the TouchPad to drag items on the computer screen.
- TouchPad Disable Zones Settings - Allows using tapping to enable or disable the TouchPad
- Top Left Action - Adjusts the length of time the TouchPad is disabled.
Click the Close button to return to the properties screen.
Click the Apply button to apply your changes, and then select OK to exit the properties screen.

Scrolling using a TouchPad or ClickPad

Dedicated horizontal and vertical scroll gestures allow you to scroll inside a window. You can customize and adjust how you scroll using one finger or two fingers and how the TouchPad or ClickPad responds to gestures near the edge.

Adjust single-finger scrolling

Use the following steps to adjust your TouchPad or ClickPad for single-finger scrolling.

Search Windows for TouchPad.

From the results list click TouchPad settings.
Click Additional settings.
Open the TouchPad or ClickPad Settings.
Click to highlight Scrolling. If the checkbox next to Scrolling does not contain a check mark, click the checkbox until a check mark displays to enable scrolling.
Click the Settings icon to adjust scrolling settings. You can make the following adjustments:
- Scrolling Speed - Adjusts the speed of scrolling.
- Set Scrolling Region - Adjusts the size of the scrolling region. The scrolling region is defined by the cross-hatched area. Click and drag the small black squares to make the region larger or smaller.
- Enable vertical scrolling - Allows scrolling by sliding your finger up or down the left side of the touchpad in the left side scrolling region.
- Enable horizontal scrolling - Allows scrolling by sliding your finger along the lower edge of the touchpad in the lower scrolling region.
- Enable ChiralScrolling - Allows scrolling continuously with one, smooth, circular motion on the touchpad.
- Enable EdgeMotion when scrolling - Continues scrolling when your finger reaches the edge of the touchpad.
- Enable Coasting - Continues scrolling after you lift your finger off the touchpad.
Click the Close button to return to the properties screen.
Click the Apply button to apply your changes, and then select OK to exit the properties screen.

Adjust Two-Finger Scrolling

Two-Finger Scrolling allows you to scroll vertically or horizontally from anywhere on the TouchPad surface, not just the designated scrolling area. Use the following steps to enable and customize Two-Finger Scrolling.

Search Windows for TouchPad.

From the results list click TouchPad settings.
Click Additional settings.
Open the TouchPad or ClickPad Settings.
Two-Finger Scrolling is located under MultiFinger Gestures. If you do not see Two-Finger Scrolling, click the Arrow icon to the left of the MultiFinger Gestures checkbox.
Two-Finger Scrolling. If the checkbox next to Two-Finger Scrolling does not contain a check mark, click the checkbox until a check mark displays to enable scrolling.
Click the Settings icon to adjust scrolling settings. You can make the following adjustments:
- Scrolling speed - Adjusts the speed of scrolling.
- Enable vertical scrolling - Allows scrolling by sliding your fingers up or down on the touchpad.
- Enable horizontal scrolling - Allows scrolling by sliding your fingers left or right on the touchpad.
- Enable reverse scrolling direction - Changes the direction of scrolling.
- Enable EdgeMotion when scrolling - Continues scrolling when your fingers reach the edge of the touchpad.
- Enable Coasting - Continues scrolling after you lift your fingers off the touchpad.
Click the Close button to return to the properties screen.
Click the Apply button to apply your changes, and then select OK to exit the properties screen.

Change edge behavior when scrolling

Scrolling behavior at the edge of the touchpad is controlled within the scrolling settings pages. You can enable or disable EdgeMotion when scrolling. When enabled, EdgeMotion simplifies long-distance pointer motions. When you reach the edge of the touchpad, the pointer continues to move until you lift your fingers off the touchpad. Customize EdgeMotion using the following steps.

Search Windows for TouchPad.

From the results list click TouchPad settings.
Click Additional settings.
Open the ClickPad Settings.
EdgeMotion is located under Pointing. If you do not see EdgeMotion, click the Arrow icon to the left of the Pointing checkbox.
Click to highlight EdgeMotion. If the checkbox next to EdgeMotion does not contain a check mark, click the checkbox until a check mark displays to enable edge scrolling.
Click the Settings icon to adjust edge scrolling settings.

You can make the following adjustments:
- EdgeMotion - Enables or disables EdgeMotion for specific tasks. Choose to use EdgeMotion always, or only when using the tap-and-drag gesture.
- EdgeMotion Region - Adjusts the size of the edge regions. The edge is defined by the cross-hatched area. Make the edge regions larger or smaller by clicking and dragging the small black squares.
- EdgeMotion Speed - Controls the speed of the edge scrolling. Use the slider to adjust the speed.
Click the Close button to return to the properties screen.
Click the Apply button to apply your changes, and then select OK to exit the properties screen.

Navigating using multi-finger gestures

MultiFinger gestures provide shortcuts to frequently used applications or easy navigation within an application. To customize these gestures from the Mouse Properties page, click the Arrow icon

, to the left of the MultiFinger Gestures checkbox to open the MultiFinger options. If the checkbox next to MultiFinger Gestures does not contain a check mark, click the checkbox until a check mark displays.

Enabling Pinch Zoom

Zooming in and out is available within many applications. Click to highlight Pinch Zoom. If the checkbox next to Pinch Zoom does not contain a check mark, click the checkbox until a check mark displays to enable pinch zooming.

Clicking the Settings icon

opens a window that allows you to control response to pinch zooming.

Enabling Rotating

Rotating is available for some objects and for photos. Click to highlight Rotating. If the checkbox next to Rotating does not contain a check mark, click the checkbox until a check mark displays to enable rotate gestures.

Clicking the Settings icon

opens a window that allows you to select rotating options. TwistRotate allows you to turn items like photos using two fingers in a motion similar to turning a knob. Rotate turns items in 90-degree increments.

Navigating within applications using Three-Finger Flick

Both Two-Finger Scrolling and Three-Finger Flick can be configured to navigate within applications. Enabling and customizing Two-Finger Scrolling is described in the Adjust Two-Finger Scrolling section of this document. Three-Finger Flick is used to browse the Internet or scroll through photos. Use the following the steps to enable Three-Finger Flick.

Open the properties page. For more information on opening the properties page go to the TouchPad or ClickPad properties section of this document.
Three-Finger Flick is located under MultiFinger Gestures. If you do not see Three-Finger Flick, click the Arrow icon , to the left of the MultiFinger Gestures checkbox.
Click to highlight Three-Finger Flick. If the checkbox next to Three-Finger Flick does not contain a check mark, click the checkbox until a check mark displays to enable flicking.
For more information about Three-Finger Flick, click the Help icon next to Three-Finger Flick.

Opening and switching applications using the TouchPad or ClickPad

Three-Finger Press, Four-Finger Flick, and Edge Swipes can be used to navigate between applications. Three-Finger Press opens identified applications when enabled. Four-Finger Flick can be used to switch between applications, minimize a window, or restore a window. Enable Edge Swipes allow you to switch applications or navigate on the Start screen.

note:
Depending on your computer model and its configuration, the options in this section might be available. If they are, the screens vary slightly. but the procedures are the same.

Use the following steps to enable and customize Three-Finger Press.

Three-Finger Press is located under MultiFinger Gestures. Open MultiFinger Gestures by clicking the Arrow icon to the left of the MultiFinger Gestures checkbox.
Click to highlight Three-Finger Press. If the checkbox next to

Three-Finger Press does not contain a check mark, click the checkbox until a check mark displays.
Click the Settings icon to select programs that open when you use Three-Finger Press.

Use the following steps to enable and customize Four-Finger Flick.

Four-Finger Flick is located under MultiFinger Gestures. Open MultiFinger Gestures by clicking the Arrow icon to the left of the MultiFinger Gestures checkbox.
Click to highlight Four-Finger Flick. If the checkbox next to Four-Finger Flick does not contain a check mark, click the checkbox until a check mark displays.
Click the Settings icon to choose Four-Finger Flick options. Enable or disable either horizontal or vertical flicks. When enabled:
- A Four-Finger Horizontal Flick to the right opens the applications switcher.
- A Four-Finger Horizontal Flick to the left opens the previously used application.
- A Four-Finger Vertical Flick downward minimizes or restores the window on your desktop.
- A Four-Finger Vertical Flick upward opens the application switcher.
For more information about Four-Finger Flicks, click the Help Button on the Four-Finger Flick settings page.

To enable Edge Swipe, click the checkbox next to Enable Edge Swipe until a check mark is displayed. Once enabled, a swipe toward the center of the TouchPad does the following:

From the left edge, switches to the previously open application.
From the right edge, opens or closes the Charms bar.
From the top edge, opens or closes the application bar.

Adjusting TouchPad or ClickPad pointing sensitivities

Pointing settings allow you to adjust how the pointer moves in response to your gestures. Pointing includes Sensitivity, Momentum, and Accessibility features.

To customize these settings from the properties page, click the Arrow icon

to the left of Pointing to open the Pointing options.

TouchPad or ClickPad Sensitivity

The Sensitivity options allow you to adjust the responsiveness of the touchpad to the pressure of your touch. Click to highlight Sensitivity.

Clicking the Settings icon

opens a window that allows you to control how much finger pressure must be applied before the TouchPad responds.

TouchPad or ClickPad Momentum

The Momentum options provides trackball-like responsiveness from the TouchPad. Click to highlight Momentum. If the checkbox next to Momentum does not contain a check mark, click the checkbox until a check mark displays to enable the momentum options.

Clicking the Settings icon

opens a window that allows you to control how far the pointer glides and whether it stops at the screen edge or bounces back.

ClickPad Accessibility

The Accessibility options allow you to specify and limit how the pointer responds. Click to highlight Accessibility.

Clicking the Settings icon

opens a window that allows you to adjust the following accessibility features:

Sticky Borders - Restricts the pointer to the active window.
Slow Motion - Reduces the speed of the pointer for improved accuracy. Select your choice of Shift or Ctrl keys to enable or disable Slow Motion.
Constrained Motion - Limits pointer motion to purely horizontal or vertical. Select your choice of Shift or Ctrl keys to enable or disable Constrained Motion.

Turning all TouchPad or ClickPad gestures off and on

If you want the TouchPad or ClickPad to function like a standard notebook mouse that does not use gestures, you can turn off these features.

To turn all gestures off:

From the taskbar, find and right-click the ClickPad icon, or other pointing device icon in the Windows system tray.
Uncheck Enable Gestures.

To turn gestures back on, replace the check by Enable Gestures in the pop-up menu.

Troubleshooting the TouchPad or ClickPad

There are several options for troubleshooting your TouchPad or ClickPad when it is not working. Use the following steps, until a solution is found.

On some touchpads you can turn on or off the touchpad by double tapping in the upper left corner of the touchpad. Double tap to turn the touchpad on, repeat to turn the touchpad off.
Perform a hard reset by following the steps in the HP document Performing a Hard Reset or Forced Reset. A hard reset clears the driver instructions. Your computer rereads all instructions from the drivers and software stored in the Operating System which can solve some problems.
Be sure you have the latest drivers for your TouchPad or ClickPad. Use the following steps to install the latest drivers.
1. Go to the HP Drivers and Downloads webpage. Enter your computer model number and then click Go.
2. Select your computer model from the list of results.
3. Select your operating system from the drop-down menu and then click Next.
4. Scroll down to select the driver category Driver - Keyboard, Mouse and Input Devices.
5. Click the Download button next to the appropriate TouchPad or ClickPad driver. The file downloads to your Downloads folder
6. Open your Downloads folder and double-click to install the latest driver. Follow on-screen instructions to complete the installation.
Return the computer to a software configuration when the TouchPad was working by restoring the system to a time when the touchpad was working correctly. For more information go to Using Microsoft System Restore (Windows 10 and 8).

Opening the Mouse properties

Mouse configuration options are located on the TouchPad or ClickPad properties page. Use the following steps to open the properties page and enable or disable individual settings for the mouse.

In Windows, search mouse.

From the results list click Change your mouse settings.
Click Additional mouse options.
On the Mouse Properties window, select Buttons, and then Other Pointing Devices, or your specific mouse, from the drop-down menu.

Select the desired settings for your mouse.
- Buttons - to select settings for the buttons: for right or left hand, clicking speed, and other settings.
- Pointers - to customize the pointer features to your own preferences.
- Pointer Options - to select settings such as pointer (or cursor) speed, trails and other settings.
- Wheel - to select settings for vertical or horizontal scrolling.
- Hardware - to view information about the mouse.

Updating the driver through Windows Update

If you are unable to turn on a TouchPad or ClickPad on your laptop, follow these steps to find and install updated software and hardware drivers for your computer with Windows 10.

In the Windows search box, type Check for updates, and then click Check for updates in the results list.
Click one of the following options, if presented, on the Windows Update window:
- If updates are available to download, click Install now.
- If no updates are currently listed, click Check for updates, and then click Install now if Windows detects updates.