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HP Elite x2 1011 G2 - Connecting to the Wireless Dock

The HP Advanced Wireless Dock allows supporting computers to connect wirelessly to devices that are attached to the dock, such as keyboards, monitors other displays, as well as wired network connections. The Wireless Dock provides connections to USB, DisplayPort, headphone, microphone, and Ethernet. You can manage devices that are attached to the dock as if they were attached to the actual device. You cannot manage these devices through the dock.
The Wireless Dock uses WiGig technology to connect the computer to these devices. WiGig provides very fast connection speeds over short distances. You can pair any HP notebook or tablet running Windows 8.1, Windows 8, Windows 7, or Windows Vista operating systems that supports Intel® WiGig with the wireless dock.

View a video on connecting to the wireless dock

WiGig theory of operation

WiGig (Wireless Gigabit) is the IEEE 802.11ad standard. WiGig uses the 60 GHz frequency band to transfer data at speeds of gigabits per second. One of the advantages of the 60 GHz frequency band is that it is relatively unused and provides a wide spectrum of availability.
WiGig radio signals travel short distances with peak speeds occurring within about three meters of the communicating devices. Connection speeds drop rapidly as the distance between devices increases. In addition, the 60 GHz spectrum cannot travel through walls or other objects and therefore experiences large attenuation through physical barriers.
note:
Attenuation is a general term that refers to any reduction in signal strength.
The IEEE 802.ad standard is backwards compatible with IEEE 802.ac, which enables devices to have three radios:
  • 2.4 GHz for general use. However, this spectrum is heavily used and is prone to interference from other devices
  • 5 GHz for more robust and higher speed applications
  • 60 GHz for ultra-high-speed within a room
WiGig provides a pairing function that uses Wireless Protect Setup (WPS) protocol, which is an established Wi-Fi standard. Pairing guarantees device-to-dock authentication, which prevents the display from rendering on non-authorized devices. In addition, the pairing process is separate from network access and credentials, which prevents intruders from accessing the dock peripherals.
Figure : The HP Elite x2 1011 G2 wirelessly connected to the HP Advanced Wireless Dock
Image: The HP Elite x2 1011 G2 wirelessly connected to the HP Advanced Wireless Dock

This video shows how to set up, pair with a tablet, and disconnect an HP Advanced Wireless Dock using Windows 8

Setting up the Wireless Dock

Follow these steps to set up the wireless dock.
  1. Unpack the components and make sure that everything is included. The package contains the following four items:
    • HP Advanced Wireless Dock
    • AC adapter and power cord
    • Quick Setup poster
    • Warranty card
  2. Connect the AC adapter to the power-in connector on the Wireless Dock (1).
  3. Connect one end of the power cord to the AC adapter (2), and then connect the other end to an electrical outlet (3).
  4. Turn the dock on (4).
    Figure : Connecting to the AC power
    Image: Connecting to the AC power
  5. If you wish, connect the external display device cable to the correct port on the Wireless Dock.
    The Wireless Docksupports Dual-Mode DisplayPort and VGA connections.
    note:
    The host computer completes the entire pairing process. Although a connection to an external display is not required to complete the setup, it does provide useful visual indication as the device screen displays the wireless pairing instructions.
    Figure : Connecting to an external display
    Image: Connecting to an external display
  6. Position the tablet within 1.2 m (4 ft) of the Wireless Dock and make sure that no objects are between the wireless dock and the tablet. The Wireless Dock antennas have a range of 120 degrees.
    Figure : Wireless Dock antennas range
    Image: Wireless Dock antennas range

Pairing the dock with the tablet

After setting up the Wireless Dock, pair the dock with the tablet. After initial setup, you can configure the tablet to automatically connect when the tablet comes within range of the dock.
  1. From the System Tray on the tablet desktop, click or tap the Intel® Wireless Gigabit Dock Manager icon.
    Figure : Wireless Gigabit Dock Manager icon
    Image: Wireless Gigabit Dock Manager icon
  2. Select your desired dock from the list of available docks.
    Figure : Select the dock you want to connect to
    Image: Select the dock you want to connect to
  3. When prompted, press the button on top of the dock to confirm the pairing.
    The wireless dock light pulses white while the dock is pairing. When it turns solid white, the pairing is successful.
    Figure : Confirm your Dock
    Image: Confirm your Dock
  4. If a screen displays asking if you want to configure an automatic connection to this dock, click or tap Yes.
    The dock pairs with the tablet and the Dock Manager window displays.
    Figure : Automatically Connect to this Dock?
    Image: Automatically Connect to this Dock?

Changing the name of the docking station

Follow these steps to change the name of the docking station.
  1. In the system tray on the tablet desktop, click or tap the dock icon.
    The Intel® Wireless Gigabit Dock Manager opens and displays the current connections status.
  2. Click or tap Dock Management.
    Figure : Dock Manager
    Image: Dock Manager
  3. In the Dock Management, in the Name field, type the name of the wireless dock (in this example: WiDock), and then click or tap Save Changes. If prompted, click or tap Yes.
    The name of the dock changes successfully.
    Figure : Change Name
    Image: Chagne Name

Changing the radio channel to optimize the signal strength

Follow these steps to change the radio change in Dock Management Utility.
  1. In the system tray on the tablet desktop, click or tap the Dock icon.
    The Intel® Wireless Gigabit Dock Manager opens and displays the current connections status.
  2. Click or tap Dock Management.
    Figure : Dock Manager
    Image: Dock Manager
  3. In the Signal Preferences, click or tap the Preferred Radio Channel drop-down menu, and then click or tap another channel.
    Figure : Preferred Radio Channel
    Image: Preferred Radio Channel
  4. Click or tap Save Changes, and then click or tap Yes if prompted.
    The dock is now set to new channel.

Changing the dock access to require manual connections

Follow these steps to require manual connection to a network.
  1. In the system tray on the tablet desktop, click or tap the dock icon.
    The Intel® Wireless Gigabit Dock Manager opens and displays the current connections status.
  2. Click or tap Dock Management.
    Figure : Dock Manager
    Image: Dock Manager
  3. Under Dock Access Settings select Shared: Required manual connections, and then click or tap Save Changes.
    Figure : Shared: Required manual connections
    IMage: Shared: Required manual connections
  4. The Automatically connect to this dock changes to No, the customer has to change the status in the Dock Management Utility.

Setting up a password to access the Dock Management Utility

Follow these steps to require and create a password to access the Dock Management Utility.
  1. In the system tray on the tablet desktop, click or tap the dock icon.
    The Intel® Wireless Gigabit Dock Manager opens and displays the current connections status.
  2. Click or tap Dock Management.
    Figure : Dock Manager
    Image: Dock Manager
  3. Under Security, set Require a password to manage this dock to Yes, type a password that is at least four characters long, and then click or tap Save Changes.
    Figure : Require a password to manage this dock
    Image: Require a password to manage this dock

Running Diagnostics

Follow these steps to get system information about the wireless dock and connected computer.
  1. In the system tray on the tablet desktop, click or tap the Dock icon.
    The Intel® Wireless Gigabit Dock Manager opens and displays the current connections status.
    Figure : Wireless Gigabit Dock Manager icon
    Image: Wireless Gigabit Dock Manager icon
  2. In the Intel® Wireless Gigabit Dock Manager, click or tap Dock Management.
  3. Click or tap the ? icon in the upper, right-hand corner, and then select About Intel® Wireless Gigibabit Dock Manager.
    Figure : About Intel® Wireless Gigibabit Dock Manager
    Image: About Intel Wireless Gigibabit Dock Manager
  4. Click or tap Advanced Diagnostics, and then type your password if prompted.
    The Advanced Diagnostics window displays information about your computer and dock, which technical support can use to help you troubleshoot.
    Figure : Advanced Diagnostics
    Image: Advanced Diagnostics

Disconnecting from the dock

You can manually disconnect from the wireless dock from the Dock manager or system tray.
note:
The tablet automatically disconnects from the wireless dock if you move the tablet out of range, 1.2 m (4 ft) of the wireless dock or if you place an object between the dock and tablet.

Troubleshooting

This sections describes some basic troubleshooting situations and how to resolve them.

The ports or jacks on the wireless dock are not working properly

This issue occurs when either the wireless dock is not connected to AC power or the dock is not paired to the HP notebook or tablet correctly.
  1. Connect the power cord to the wireless dock, and then to an AC outlet.
  2. In the System Tray, right-click the Dock icon, and then click or tap Disconnect from Dock.
    If you are using the touchpad feature, tap and hold the Dock icon and then tap Disconnect from Dock.
  3. Follow the steps in the section: Pairing the dock with the tablet.

A USB port on the wireless dock is not functioning

The USB device attached to the port might not be compliant with the wireless dock power specifications and is using too much power.
  1. Disconnect the device that disabled the port.
  2. Disconnect the power cord from the wireless dock, and then reconnect it.
    If the issue persists, continue to the next step.
  3. In the System Tray, right-click the Dock icon, and then click or tap Disconnect from Dock.
    If you are using the touchpad feature, tap and hold the Dock icon and then tap Disconnect from Dock.

The audio devices connected to your HP notebook or tablet do not produce sound

When your computer is connected to the wireless dock, audio devices such as headphones or microphones that are connected to the notebook computer do not work. This issue can also occur if more than one audio device is connected to the wireless dock.
To resolve this issue, use the audio device connected to the wireless dock instead, or change the audio settings using the Windows settings.
note:
Make sure that only one audio device is connected to the wireless dock.

A connected home entertainment system does not have audio

This issue occurs when audio device is not connected to the wireless dock properly.
Make sure that you properly connect the wireless dock to the home entertainment system. The wireless dock does not support audio over DisplayPort.

You cannot change the screen resolution of an external monitor connected to the DisplayPort

The wireless dock is connected with a DP-to-DVI adapter to a dual-link DVI monitor.
Use a single-link DVI monitor, or a DP-to-DL DVI ACTIVE adapter (powered over USB) or use a DisplayPort monitor.

The fonts and other characters on the external monitor are large

The screen resolution on the external monitor is higher than the maximum limits of 2560 x 1600 at 60 Hz when using one display or 1920 x 1200 when using two displays.
Set the screen resolution of the external monitor to equal to or lower than the maximum limits of the laptop computer.

You cannot set the external monitor as the primary monitor when using some Intel® graphics applications

Older Intel® graphics applications do not support setting the external monitor as the primary monitor.
Download the latest Intel® drivers from http://www.hp.com/support.

The screen of a video device connected to the VGA port is black when playing Blu-ray or other protected content

The wireless dock does not support viewing Blu-ray or other protected content on an external display device connected to the VGA port on the wireless dock.
Connect the external display device directly to your HP notebook or tablet. You might need to use a VGA-to-HDMI adapter.

The external display device stops displaying your HP notebook or tablet screen

This issue occurs when the HP notebook or tablet is out of range of the wireless device or the antennas are blocked.
Make sure that your device placed within 1.2 m (4 ft) of the wireless dock and no objects are between the device and the wireless dock.

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