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HP LaserJet, HP PageWide Enterprise - Setup Google Cloud Print

This document applies to HP printers that are Google Cloud Print-ready. HP ePrint-capable printers require slightly different setup instructions. For HP ePrint-capable printers, go to Setup an HP printer to Cloud Print using the HP Cloud.
  note:
To confirm whether your printer is Google Cloud Print-ready or HP ePrint-capable, go to Printers that support Google Cloud Print.
Google Cloud Print is a mobile printing solution available to Gmail account users that allows you to print over the web from anywhere, including your phone or tablet, to any printer. Using the Chrome browser, users can print from Android, Chrome, iOS, OS X, Windows, and Linux devices to a Google Cloud Print-ready printer on the same local network (Local Destination) or to a printer connected to the Google Cloud.
  note:
To print to a nearby printer on the same network as an Android or iOS device, you do not need to register the printer with the Google Cloud. For iOS (7.0+) use AirPrint, or for Android 4.4, go to Google Play > Android apps and download either the HP Print Service Plug-in or the HP Mopria Print Service plug-in, and then turn-on the plug-in. For Android 4.3, download another mobile printing solution such as the HP ePrint App.
A cloud connection also enables users to print to one or more of the following printer destinations:
  • A nearby printer when not connected to a local network,
  • A remote printer in another location via a cloud connection, or
  • A nearby or remote printer on a different network (different subnet)
Before you begin
  • Make sure you have a Gmail account and the password available.
  • Make sure you have an HP printer that is compatible with Google Cloud Print and has been updated with the latest firmware (if needed).
    For a list of supported printers, go to Printers that support Google Cloud Print.
  • Make sure you have the Chrome browser installed
      note:
    Other browsers will also work (with operating systems other than Chrome) but Chrome is recommended to ensure the best experience when using Google Cloud Print.
  • Make sure you have a supported operating system:
    • Android 4.3 and newer
    • Chrome OS (Chromebook only)
    • iOS 7.0 and newer
    • OS X 10.7 and newer
    • Windows 8.1/8/7/Vista/XP
    • Linux
  • If registering using the printer’s Embedded Web Server, make sure you have the printer IP address available:
    • On the control panel of an HP LaserJet Pro model, open the Network Menu and take note of the IP address or select Report to print a Network Summary.
    • On the control panel of an HP Enterprise model, print a configuration page. Scroll to and open Administration > Reports > Configuration/Status Pages > Configuration page, and then select Print.
  • Make sure the Chromebook, laptop, or notebook is on the same network as the printer (local network).
  • Make sure the printer is in a Ready state, and is connected to a wired or wireless local network and is properly configured.
Step one: Register the Printer with the Google Cloud
Before a printer can be found on a network or recognized by the cloud with the Chrome Browser, Chrome App, or Cloud Print Plug-in, it must first be registered with the Google Cloud Print website. To register a supported HP printer, use one of the following methods:
  • Chrome browser
  • Embedded Web Server (EWS)
  • Control panel (HP LaserJet Pro models only)
Method one: Register using the Chrome browser (recommended)
  note:
After registering the printer, smartphones and tablets will need to download an app or plug-in specific for their operating system. For instructions, go to Use Google Cloud Print.
  1. Open the Chrome browser (), click the icon, and select Settings.
      note:
    If you are using a Chrome browser, you can also type chrome://devices in the address field, press Enter, and then skip to step 4 to register the printer.
  2. In the Settings window, scroll down to the bottom of the page and click the Show Advanced Settings link.
  3. Under Google Cloud Print, click Manage.
  4. Next to the printer listed under New devices, click Register and then click Register again to confirm.
      note:
    If the Register button is disabled, sign in to your Google account. If the printer is not listed, make sure it is not already registered by checking the Networking > Google Cloud Print > Setup tab in the Embedded Web Server (EWS). If not, make sure the Chromebook, laptop, or notebook is connected to the same local network as the printer and then try again, or try registering the printer using the EWS method. For troubleshooting information, go to Troubleshoot Google Cloud printing.
  5. On the printer control panel, select OK.
  note:
A confirmation page prints when the printer registration is complete. This page includes the printer identifier, (00A123) for example, that you can use to find the printer in a list, and the email address associated with the printer the registration. Save this page for reference.
If the registrations fails, make sure proxy settings are enabled or contact your system administrator. See section Enable proxy settings in the EWS.
Method two: Register using the Embedded Web Server (EWS)
  1. Open the Chrome browser () and, in the address field, type the printer’s IP address and press Enter.
    Figure : Example of an IP address in a browser window
  2. In the EWS, click the Networking tab and in the left pane under Google Cloud Print click Setup.
  3. Click the Print Claim Sheet button, retrieve the printed page, and click OK.
  4. Open a new tab in the Chrome browser and, in the address field, type the case-sensitive url (goo.gl/printer/XxxX) exactly as it appears on the claim sheet, and then press Enter.
      note:
    The url on the claim sheet expires in 15 minutes. If you wait too long and the claim session expires, repeat the steps above to print a new claim sheet and then try again.
  5. When the Printer confirmation displays in the browser, click Finish printer registration, and then close the browser tab.
      note:
    A confirmation page prints when the printer registration is complete. This page includes the printer identifier, (00A123) for example, that you can use to find the printer in a list, and the email address associated with the printer name registration. Save this page for reference.
  6. Close the EWS.
  note:
If you change your mind after registering the printer, you can remove it. To remove the printer, go to Manage a Google Cloud Print printer.
If the registrations fails, make sure proxy settings are enabled or contact your system administrator. See section Enable proxy settings in the EWS.
Method three: Register using the control panel
  note:
This method can only be used with HP LaserJet Pro models that have touchscreen control panels. For HP Enterprise models, use the Chrome Browser or the Embedded Web Server method.
  1. On the control panel, open the Setup Menu ().
  2. Press the down arrow and select Network Setup.
  3. Select Google Cloud Print, select Print Claim Sheet, press OK, and then wait for the claim sheet to print.
  4. Open the Chrome browser () and, in the address field, type the case-sensitive url (goo.gl/printer/XxxX) exactly as it appears on the claim sheet and press Enter.
      note:
    The url on the claim sheet expires in 15 minutes. If you wait too long and the claim session expires, repeat the steps above to print a new claim sheet and then try again.
  5. When the Printer confirmation displays in the browser, click Finish printer registration, and then close the browser tab.
      note:
    A confirmation page prints when the printer registration is complete. This page includes the printer identifier, (00A123) for example, that you can use to find the printer in a list, and the email address associated with the printer the registration. Save this page for reference.
If the registrations fails, make sure proxy settings are enabled or contact your system administrator. See section Enable proxy settings in the EWS.
To print, go to Use Google Cloud Print.
Step two: Share the printer with other Gmail account users (optional)
After the HP printer has been registered with the Google Cloud, the printer can be shared with other Gmail account users so that they can also print to it using a cloud connection.
  note:
This feature will not work with emails that are not associated with a Gmail account or a Google hosted domain.
  1. Open the Chrome browser ().
  2. Click the icon and select Settings.
  3. Scroll down, click Show Advanced Settings, and under Google Cloud Print, click Manage.
  4. Under My devices, find the printer, click Manage, and then close the Settings window.
  5. In the Google Cloud Print window, click the Share button.
  6. In the Invite People box, type or paste the Gmail addresses (comma separated) for the account users with which you want to share the printer.
      note:
    If the printer is shared as ‘Anyone with link has access to it’, then a default limit of 15 pages per day automatically applies. To modify this setting, click the Share button and then change the Public printing quota.
  7. When finished entering Gmail addresses, click Share.
      note:
    To share with a group, the group must be setup first. Go to the Google Groups Help center at https://support.google.com/groups/.
  8. In the e-mail from Google Cloud Print Notifications, click the Add Printer button, and then click Accept.
Gmail account users will now be able to print to the shared Google Cloud Print printer.
Enable proxy settings in the Embedded Web Server (EWS)
In order for the printer to communicate with the Google Cloud Print web site, the printer might need a proxy. To enable proxy settings, follow these steps:.
  1. Open the Chrome browser () and, in the address field, type the printer’s IP address and press Enter.
    Figure : Example of an IP address in a browser window
  2. In the EWS, click the Networking tab and in the left pane click Proxy Settings or Web Proxy.
  3. Type the proxy information and then click Apply.
      note:
    When changing proxy settings, there is no confirmation message. To confirm that the changes have been applied, select a different tab and then return to the Networking tab.
  4. Try again to register the printer using either the Chrome browser, EWS, or control panel method.
If you are unable to setup a proxy, contact your system administrator or internet service provider.

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