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HP Customer Support - Knowledge Base

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  • Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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HP ENVY 13-j002dx x2 Detachable PC Product Specifications

Hardware

Product Name
13-j002dx
Product Number
J9M64UA
Microprocessor
1.1GHz Intel Core M-70 Processor with Turbo Boost Technology up to 2.6GHz
Memory
On-board 8GB 1600MHz DDR3L SDRAM
Video Graphics
Intel HD Graphics 5300 with up to 3898MB total graphics memory
Display
13.3-inch diagonal Full HD (33) WLED-backlit IPS touchscreen display (1920x1080)
Hard Drive
256GB solid-state drive (
Wireless Connectivity
2x2 802.11ac WLAN
Bluetooth
Sound
DTS Studio Sound
Keyboard
Full-size island style thin cover backlit wireless Bluetooth keyboard, featuring a keyboard deck in mocha brown with a biscotti tan soft cover
External Ports
Micro SD Card Reader
2 SuperSpeed USB 3.0
1 HDMI
1 Headphone-out/microphone-in combo jack
Dimensions
0.76 in (H) x 14.07 in (W) x 8.57 in (D)
Weight
4.05 lb
Power
45W AC adapter
2 Cell 33Whr 4.58Ahr lithium-ion polymer battery
ID Mech Description
Front-facing HP TrueVision full HD WVA webcam with integrated dual digital microphones

Software

Operating System:
Windows 8.1 (64-bit)
Communication Chat:
Dragon Assistant: Search the web, check email, play music and videos and much more – all with your voice
Skype
CyberLink YouCam: YouCam is the ultimate webcam software.
mysms:Send and receive texts on your PC
Games:
Microsoft Games: (Solitaire, Mahjong, FreshPaint) Start enjoying the Windows 8 experience right out of the box.
Wild Tangent Games for HP pre-installed. Your HP computer comes with 10 Free Sessions of Plants vs. Zombies and preloaded with a free game Farm Frenzy.
Parcheesi: One of the most beloved board games.
HP Help Support:
HP Support Assistant: With HP Support Assistant, enjoy immediate, always-on, self-help support built right into your PC, for the life of your PC, absolutely free.
HP Utility Center: With the HP Utility Center, get one place to control your settings for all things HP.
Getting Started with Windows 8: HP’s application makes it fun & easy to get to know Windows 8. Let us help you learn the basics of navigating the new Start Screen, powering off your device, and additional tips and tricks through helpful step by step videos.
Shopping Services:
TripAdvisor: Easily find the lowest airfare, the best hotels, great restaurants, and fun things to do wherever you go.
Books, Music, Photos, and Videos:
HP Connected Music: Listen to music from multiple sources – all from one app. Enjoy your local music library together with streaming services, including an exclusive integrated Beats Music experience.
HP Connected Photo: Enjoy your photos, anytime, all in one place. Easily access photos across your PC and mobile devices, then celebrate your memories with photo cards, gifts, and prints.
CyberLink PowerDirector: Fast, feature-rich and easy to use, the powerful set of integrated tools lets you create brilliant videos. Whether you’re practically an expert or a novice. Packed with intuitive and exciting features and is designed for creating brilliant high definition videos that will amaze your friends and family.
CyberLink PhotoDirector: Makes it easy to create spectacular photos. From the moment your images are imported, the software empowers you with the tools you need to create eye-catching images, including photo management, photo adjustment and advanced editing features.
CyberLink PowerDVD: Upgrade your video watching experience with CyberLink’s TrueTheater technology including enhanced lighting features and improved audio quality.
Next Issue: Enjoy your favorite monthly and weekly magazines online with a free one month subscription to Next Issue Unlimited Premium.
CyberLink MediaEspresso: Convert videos, photos, and music files across devices blazingly fast.
Netflix: Watch movies and TV online or via DVDs with subscription.
Productivity Tools:
HP Recovery Manager: Recover, restore, and create recovery media for your PC.
7-zip: File Archive Utility
Dropbox: Get 25GB of free online storage for six months with Dropbox.
Evernote: Keep your life on track and set reminders with Evernote.
HP ePrint: Print from your favorite hotspot or when you have internet access with HP ePrint. Now you can print virtually anywhere.
Buy Office: The most powerful Office yet. Your content when and where you need it.
HP Connected Drive: Find and access your files across your PC, tablet, smartphone, and online services—all in one place. Easily search and browse to quickly get the files you need.
Security Protection:
McAfee: Free 30-day Trial of McAfee LiveSafe service included. McAfee LiveSafe service enriches your digital life by protecting your data, identity and all your devices so you can connect with confidence.
HP SimplePass: Access online accounts with a single password or PIN.

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Country/Region: Flag United States

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