hp-support-head-portlet

Actions
Loading...

Welcome to HP Customer Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    Welcome Samsung Printer Customers

    Need support for your Samsung Printer?  HP is here to help!  Learn More

hp-concentra-wrapper-portlet

Actions
Loading...

HP Printers - macOS 10.12, OS X 10.11, 10.10 Compatible Printers

This document is for HP printers that work with macOS Sierra and OS X El Capitan and Yosemite.
Review Mac driver type availability by printer model for Sierra, El Capitan and Yosemite. Click the link under Supported Drivers or Additional driver options for steps to install the driver.
Depending on the age of your Mac and printer, you might need to scan in a different way after the upgrade. For more information on scanning, go to Scanning from a Mac Computer.
If you want to install the driver now, use the following methods:
  • Go to 123.hp.com, enter your printer model number, then follow the on-screen instructions to install and set up the printer.
  • Download and run the HP Easy Start app to install and set up the printer.
To quickly locate your printer model in the following tables, click or scroll to the section for your printer, and then press the Command and F keys. When the search box displays, type the printer model number to automatically find your printer.
Frequently asked questions (FAQs)
Review these frequently asked questions on Mac printer support.
How do I install the HP full feature print driver?
Go to HP Software and Driver Downloads to find the Mac driver for your printer.
  1. Turn on the printer.
  2. If your printer is connected to the computer with a USB cable, disconnect the cable from the printer.
  3. If prompted, select a method to identify your printer model, and then follow the on-screen instructions to go to the download page.
  4. Click Download next to the full feature driver.
  5. Use the HP Download and Install Assistant for a guided driver download and installation, or select Download only to manually open or run the driver file through your Internet browser’s download tools.
  6. During the installation, select the Typical or Recommended type of installation when prompted by the software installer. If you choose a Minimum installation, read the description of each software component carefully to avoid unintended loss of printer functionality.
How do I install drivers with Apple Software Update?
Go to Installing a Mac Printer Driver Using Apple Software Update. This method includes the HP print driver. Depending on your printer, the download might also include HP Utility, scanning software, or the HP fax driver.
How do I install drivers with HP Easy Start
HP Easy Start is a guided driver installation and printer setup option for Mac on the HP Software and Downloads page. Depending on your printer, a full feature driver download that includes a guided installation might also be available as an option.
  1. Turn on the printer.
  2. If your printer is connected to the computer with a USB cable, disconnect the cable from the computer.
  3. If prompted, select a method to identify your printer model, then follow the on-screen instructions to go to the downloads page.
  4. Click Download next to HP Easy Start or next to the full feature driver, depending on the option that displays.
  5. Open the Downloads folder, then open the HP Easy Start file or the full feature driver .dmg file to begin the installation.
  6. Follow the on-screen instructions to set up the printer connection and install the software.
  7. If you are prompted to add the printer to the printer queue, click the name of your printer, click the Use or Print Using menu, select the name of your printer in the pop-up menu, and then click Add.
    Figure : Select your printer name in the Use menu on the Add screen
    Select your printer name in the Use menu on the Add screen
  8. Return to the HP installer to complete the installation.
What happens to my print and scan driver when I upgrade my Mac?
If you had the full feature printer software installed on your Mac, everything should work the same as it did before you upgraded.
Depending on the age of your Mac and printer, you might have to scan in a different way. For more information on scanning, go to Scanning from a Mac Computer.
What if my printer is not working as expected after upgrading?
If your printer is experiencing printing, connection, or scanning issues, or an error message displays after upgrading your Mac to a new version OS X or macOS, go to HP Customer Support, enter your printer model, and then search for the issue you are experiencing or the error message that displays.
Gutenprint (formerly called Gimp-Print) provides open-source basic print drivers for many printers that would otherwise not be supported in Mac OS X. To see if your printer is supported, go to Gutenprint drivers for more information.
  note:
Gutenprint drivers are not supported by HP or Apple.
What if my printer is not listed or the driver I want is unavailable?
If your HP printer is no longer supported for a newer version of macOS or OS X, you might want to consider purchasing a new printer. Go to the HP Store to upgrade to an HP printer that provides all the features you are looking for in a Mac compatible printer.
We are sorry to inform you that Mac OS X support is not available for the following HP printers. HP drivers for these printers are not available from the HP website or Apple Software Update.
HP DeskJet Printers
HP Deskjet 810c Printer
HP Deskjet 955c Printer
HP Deskjet 5150 Color inkjet Printer
HP Deskjet 5150v Color inkjet Printer
HP Deskjet 5150w Color Inkjet Printer
HP Deskjet 815c Printer
HP Deskjet 957c Printer
HP Deskjet 5151 Color Inkjet Printer
HP Deskjet 816 Printer
HP Deskjet 960c Printer
HP Deskjet 960cse Printer
HP Deskjet 960cxi Printer
HP Deskjet 5160 Color Inkjet Printer
HP Deskjet 825c Printer
HP Deskjet 825cvr Printer
HP Deskjet 980cxi Printer
HP Deskjet 5168 Color Inkjet Printer
HP Deskjet 830c Printer
HP Deskjet 990cm Printer
HP Deskjet 990cse Printer
HP Deskjet 990cxi Printer
HP Deskjet 5550 Color Inkjet Printer
HP Deskjet 5550v Color Inkjet Printer
HP Deskjet 5550w Color Inkjet Printer
HP Deskjet 840c Printer
HP Deskjet 995c Printer
HP Deskjet 995ck Printer
HP Deskjet 5551 Color Inkjet Printer
HP Deskjet 845c Printer
HP Deskjet 845cvr Printer
HP Deskjet 1125c Printer
HP Deskjet 5650 Color Inkjet Printer
HP Deskjet 5650v Color Inkjet Printer
HP Deskjet 5650w Color Inkjet Printer
HP Deskjet 880c Printer
HP Deskjet 1180c Printer
HP Deskjet 5652 Color Inkjet Printer
HP Deskjet 895cse Printer
HP Deskjet 895cxi Printer
HP Deskjet 1220c Printer
HP Deskjet 1220cse Printer
HP Deskjet 1220cxi Printer
HP Deskjet 5655 Color Inkjet Printer
HP Deskjet 920c Printer
HP Deskjet 920cvr Printer
HP Deskjet 920cw Printer
HP Deskjet 920cxi Printer
HP Deskjet 1280 Printer
HP Deskjet 5850 Color Inkjet Printer
HP Deskjet 5850w Color Inkjet Printer
HP Deskjet 930c Printer
HP Deskjet 930cm Printer
HP Deskjet 3810 Color Inkjet Printer
HP Deskjet 6122 Color Inkjet Printer
HP Deskjet 940c Printer
HP Deskjet 940cvr Printer
HP Deskjet 940cw Printer
HP Deskjet 940cxi Printer
HP Deskjet 3816 Color Inkjet Printer
HP Deskjet 6127 Color Inkjet Printer
HP Deskjet 948c Printer
HP Deskjet 3820 Color Inkjet Printer
HP Deskjet 9300 Printer
HP Deskjet 950c Printer
HP Deskjet 5145 Color Inkjet Printer
HP Deskjet 9680 Printer
HP Deskjet 9680gp Printer
HP Business Inkjet printers
HP Business Inkjet 1000 Printer
HP Business Inkjet 1200dtn Printer
HP Business Inkjet 1200dtwn Printer
HP Business Inkjet 1100d Printer
HP Business Inkjet 1100dtn Printer
HP Color Inkjet cp1160 Printer
HP Color Inkjet cp1160tn Printer
HP Business Inkjet 1200 Printer
HP Business Inkjet 1200d Printer
HP Business Inkjet 1200dn Printer
HP Color Inkjet cp1700 Printer
HP Color Inkjet cp1700d Printer
HP Color Inkjet cp1700ps Printer
HP LaserJet printers
HP LaserJet 1020 Printer
HP LaserJet 1020 Plus Printer
HP Photosmart printers
HP Photosmart 7150 Printer
HP Photosmart 7150v Printer

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country: Flag United States

hp-detect-load-my-device-portlet

Actions
Loading...