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Install and use the HP JetAdvantage Private Print app for OS X

Securely print confidential documents and reduce waste with the HP JetAdvantage Private Print app. The HP JetAdvantage Private Print app allows documents to be sent to a personal HP JetAdvantage Private Print queue, where they are held securely until ready to be printed.
After signing into an HP JetAdvantage On Demand account, a dashboard displays. Use the following steps to add the HP JetAdvantage Private Print app to the dashboard for OS X, and then print documents from a personal HP JetAdvantage Private Print queue:
  note:
For information about how to install the HP JetAdvantage Private Print app for Windows®, click here, and then go to the 'Install HP JetAdvantage On Demand apps' section.
Install the HP JetAdvantage Private Print app for OS X
  1. Log in to the HP JetAdvantage On Demand company account. On the Welcome page, click Continue Setup Wizard: Private Print, or click Launch: Private Print and then click Setup, to start the Setup Wizard for the HP JetAdvantage Private Print app (Private Print). Or, from the dashboard, click HP JetAdvantage Private Print: Access Your Private Print Queue and then click Setup to start the Setup Wizard. An 'Enable the Device' page displays.
  2. Select a device from the drop-down list.
  3. Enter the printer's IP address or hostname and then click Open EWS. The printer's HP Embedded Web Server (EWS) opens in a new web browser window.
  4. In the Setup Wizard browser window, follow the on-screen instructions to enable HP JetAdvantage using the EWS, depending on the device that has been selected.
  5. Click Continue. A 'Download the Driver' page displays.
  6. Click the View all available downloads link. A list of utilities required to use the HP Private Print app displays on the Utilities page.
  7. Click the Download button, located to the right of the PDF Workflow Utility for Mac OS X 10.8 or higher utility, to install the HP JetAdvantage Private Print app driver onto the computer.
  8. Save the .dmg file to a folder that can be found easily, such as the Downloads folder.
  9. Browse to and open the folder with the .dmg file.
  10. Double-click the *.dmg disk image file to mount the disk image. The Finder window displays.
  11. Click and drag the Preference Pane item onto the System Settings icon in the Finder window.
  12. Follow the instructions in the Private Print preference pane to log into your account and enable the PDF workflow menu item.
  13. After the app driver is installed on the computer, return to the HP JetAdvantage On Demand web site to see the HP JetAdvantage Private Print app on the dashboard. Confidential documents can now be sent to the HP JetAdvantage Private Print queue. Queued documents can be printed on demand from the printer's control panel.
      note:
    For all devices, the HP JetAdvantage Private Print app must be installed onto the printer before queued documents can be printed. After the HP JetAdvantage Private Print app is installed on a printer, a HP JetAdvantage or Private Print button displays on the printer's control panel, depending on the device. The HP JetAdvantage or Private Print button allows users to access their personal HP JetAdvantage Private Print queue from the device's control panel.
    For more information about how administrators can install the Private Print app onto a supported HP printer, click here.
      note:
    Click HP JetAdvantage Private Print: Access Your Private Print Queue from the HP JetAdvantage On Demand dashboard to see a list of queued HP JetAdvantage Private Print documents that are ready for printing.
      note:
    Documents in an HP Private Print queue will expire between one and seven days after being added, based on the Administrator’s setting.
Print documents from a personal HP JetAdvantage Private Print queue for OS X
Before printing a document using the HP Private Print app on a printer's control panel, the document must be added to your personal HP JetAdvantage Private Print queue. Use the following steps to add a document to an HP JetAdvantage Private Print queue for OS X:
  1. Browse to the document to print, and then double-click to open the file. The file opens in the program that matches the file type.
  2. Use the program's Print function to print the file. Go to the program's Help section for instructions on how to print from that program.
  3. In the print dialog, click the PDF button.
      note:
    If the PDF button does not display in the print dialog, try one or more of the following troubleshooting steps:
    If the PDF button does not display in the print dialog, save the document as a .pdf file, and then open the .pdf file in Preview. To open a .pdf file in Preview, browse to the file, ctrl-click on the file, click Open With, click Preview, and then print the file from the Preview window. The PDF button displays in the print dialog when using Preview.
    Many Adobe programs have a Printer button in the print dialog. Click the Printer button to get to an alternate print dialog called the system dialog. The system dialog displays the PDF button. For more information about how to access the system dialog in an Adobe application, refer to the help instructions for that Adobe program.
    If the PDF button does not display when printing a page from an internet browser like Google Chrome, click the Print using system dialog link in the browser's print dialog, which displays an alternate print dialog with the PDF button.
  4. After clicking the PDF button, click Send to JetAdvantage Private Print. The print job is added to your personal HP JetAdvantage Private Print queue and can be printed securely on demand from the control panel on a supported printer. See Device requirements.
  note:

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