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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c04427042

Version: 1

HP Pro x2 612 G1 Tablet PCs - Video Quality Option Is Blank When Recording Video And Resuming From Standby Mode

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 28-Aug-2014

Last updated : 28-Aug-2014

DESCRIPTION
The Video Quality option is blank after recording video and the computer resumes from Standby.
Figure 1: Video Quality option is blank.

sourceInformation

SCOPE
Information in this document applies to the following:
Computers:
HP Pro x2 612 G1 Tablet
Operating Systems:
Microsoft Windows 8.1
RESOLUTION
To resolve this issue, refer to the following Microsoft Knowledge Base article to download and install the appropriate update to complete the procedure:
Microsoft Knowledge Base Article ID 2941455:
Microsoft Knowledge Base Description
Download Article ID 2941455
Microsoft Article ID 2941455
NOTE: The preceding links takes you outside the HP Web site. HP does not control and is not responsible for information outside the HP Web site.

Hardware platforms affected : HP Pro x2 612 G1

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA04427042

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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