Error:

Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions.

hp-support-head-portlet

Actions

HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions

hp-share-print-widget-portlet

Actions

Information

Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

hp-concentra-wrapper-portlet

Actions

Removing and Replacing the Hard Drive on HP ENVY 17-k000 Notebook PCs

This document applies to HP ENVY 17-k000 notebook computers.

Before you begin

You need a Phillips head screwdriver, tweezers or needle-nose pliers, and a non-metallic prying tool.
Turn off the computer. Disconnect the Ethernet or modem cable. Disconnect the power cord.
Transfer the computer to a clear, flat, stable work surface over a non-carpeted floor.
HP strongly recommends the use of an anti-static wrist strap and a conductive foam pad when working on the computer.
Do not remove a component from its protective packaging until you are ready to install it.

warning:
Before starting, power off the computer and wait for components to cool before starting these procedures.

caution:
This product contains components that can be damaged by electrostatic discharge (ESD). To reduce the chance of ESD damage, work over a non-carpeted floor, use a static dissipative work surface (such as a conductive foam pad), and wear an ESD wrist strap connected to a grounded surface.

caution:
Procedures in this document are provided by HP for qualified service agents and as a courtesy to its customers. Servicing internal components increases the risk of damaging the computer which might not be covered under warranty. Understand the risk and refer to the product's warranty before attempting to service the computer.

Video overview

View the following video before using the steps in this article.

note:
The video and graphics in this article depict a specific configuration of notebook computer. These same removal and replacement procedures for the hard drive apply to all configurations of HP ENVY 17-k000 notebook computers.

Removing the hard drive

Follow the steps in this section to remove the hard drive.

warning:
Make sure the computer is disconnected from power before starting.

Step 1 Remove the battery. For instructions to remove the battery, see the HP support document, Removing and Replacing the Battery for HP ENVY 17-k000 Notebook PCs.
Step 2 Remove the optical drive. For instructions to remove the optical drive, see the HP support document, Removing and Replacing the Optical Drive for HP ENVY 17-k000 Notebook PCs.
Step 3 Remove the top cover. For instructions to remove the top cover, see the HP support document, Removing and Replacing the Top Cover for HP ENVY 17-k000 Notebook PCs.
Step 4 To disconnect the hard drive assembly, gently lift the locking bar up on the USB board ZIF connector. caution: Use care to prevent damaging the ZIF connector and ribbon cable.
Step 5 Disconnect the USB board ribbon cable from the system board.
Step 6 Using minimal force, lift the locking bar up on the hard disk drive adapter connector...
... and disconnect the hard disk drive adapter ribbon cable from the system board. caution: Use care to prevent damaging the ZIF connector and ribbon cable.
Step 7 To remove the hard disk drive, lift the right edge of the hard disk drive assembly and slide the tabs on the right side of the hard disk drive assembly out of the notches in the base enclosure...
... and remove the hard disk drive assembly. Place the hard disk drive assembly in a static dissapative bag for protection.

Replacing the hard drive

Follow the steps in this section to replace the hard drive.

Step 1 Remove the hard disk drive assembly from the static dissipative bag. Insert the tabs on the hard disk drive assembly into the notches in the base enclosure...
...and lower the hard disk drive assembly into position.
Step 2 Carefully insert the hard disk drive adapter ribbon cable into the hard disk drive adapter connector on the system board and press the locking bar down to lock the cable into place. caution: Use care to prevent damaging the ZIF connector and ribbon cable.
Step 3 Carefully insert the USB board ribbon cable into the USB board ZIF connector on the system board and press the locking bar down to lock the cable into place.
Step 4 Replace the top cover. For instructions to replace the top cover, see the HP support document, Removing and Replacing the Top Cover for HP ENVY 17-k000 Notebook PCs.
Step 5 Replace the optical drive. For instructions to replace the optical drive, see the HP support document, Removing and Replacing the Optical Drive for HP ENVY 17-k000 Notebook PCs.
Step 6 Replace the battery. For instructions to replace the battery, see the HP support document, Removing and Replacing the Battery for HP HP ENVY 17-k000 Notebook PCs.