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HP Customer Support - Knowledge Base

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HP LaserJet Pro 300 Color MFP M375 and HP LaserJet Pro 400 Color MFP M475 - Firmware Update Notice

Introduction

HP periodically releases new versions of firmware for the HP LaserJet Pro Color MFP M375/M475 Series printers. Below is a list of fixes and enhancements included in each version.

Updating the printer firmware

See this document for options and step by step instructions for updating the printer's firmware: HP LaserJet Pro - Update the firmware.

Firmware Datecode: 20150126 - Fixes and Enhancements

This firmware update includes the following enhancements and fixes:
  • Fixed a 49 error when printing certain documents.
  • Fixed a potential vulnerability issue (CVE-2014-3566) also known as the POODLE SSL v3.0 vulnerability.
  • Fixes an issue the printer may not print where fonts are greater than 72pt.
  • Fixes an issue that could cause loss of network connectivity on wireless networks with multiple access points having the same SSID.

Firmware Datecode: 20131028 - Fixes and Enhancements

This firmware update includes the following enhancements and fixes:
  • Fixed an issue that could cause the printer to become unresponsive when receiving a fax with distinctive ring enabled.
  • Fixed an issue where the printer may become unresponsive or fail to print printer reports after a failed attempt to retrieve HP Web Services information. Retrieval of Web Services information typically happens at boot up and may fail due to network/internet connection issues.
  • Resolved 49 errors that could occur when printing via AirPrint.
  • Fixed an issue that could cause blurry mono print jobs that were sent immediately following a color print job.
  • Improved the copy output quality when performing a copy from the flatbed that is reduced by 50%.
  • Corrected an issue with mono flatbed copies where a blank page would be printed if the language was set to Hebrew or Arabic.
  • Corrected a situation that the Bonjour Highest Priority Service could not reset to its default value when the "Restore all host and domain name settings to their factory default values" of Network Identification menu is performed through Embedded Web Service.
  • Improved better discovery of printers using Bonjour.
  • Made some minor Simplified Chinese localization improvements.

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Country/Region: Flag United States

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