hp-support-head-portlet

Actions
Loading...

Welcome to HP Customer Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    Looking for Site Help?

    Learn about the features of the HP Customer Support site and how to use them to meet your online support needs. Click Here

     

    Information
    HP fraudulent caller alert - protect yourself from scams

    Learn what to do if you are contacted by fraudulent callers posing as HP representatives. This could be a scam; do not provide any personal information.

    View article

hp-concentra-wrapper-portlet

Actions
Loading...

Compaq 15-h002ss Notebook PC Product Specifications

Hardware
Product Name
15-h002ss
Product Number
F8R12EA
Microprocessor
AMD Quad-Core A4-5000 APU with Radeon HD 8330 Graphics (1.5 GHz, 2 MB cache)
Memory
4 GB 1600 MHz DDR3L SDRAM (1 x 4 GB)
Video Graphics
AMD Radeon HD 8330 Graphics (up to 1.98 GB)
Hard Drive
1 TB 5400 rpm SATA
Multimedia Drive
SuperMulti DVD burner
Display
39.6 cm (15.6") diagonal HD BrightView LED-backlit (1366 x 768)
Network Card
Integrated 10/100 BASE-T Ethernet LAN
Wireless Connectivity
802.11b/g/n (1x1)
Sound
Dual speakers
Keyboard
Full-size island-style with numeric keypad
Pointing Device
Touchpad with multi-touch gesture support
External Ports
1 multi-format SD media card reader
1 HDMI
1 headphone/microphone combo
2 USB 2.0
1 USB 3.0
1 RJ-45
Dimensions
37.8 x 26 x 2.5 cm
Weight
2.23 kg
Power
45 W AC power adapter
4-cell (41 WHr) Li-ion
Camera
HP TrueVision HD Webcam (front-facing) with integrated digital microphone
Software
Operating System:
Windows 8.1 (64 Bits)
Security and Support:
McAfee LiveSafe
HP Registration for Windows 8
Getting Started guide with Windows 8
HP Utility Center
HP Recovery Manager (recovery partition, recovery USB/Flash unit creation tool)
Internet Solutions:
HP Connected Music
HP Connected Photo
HP SimplePass
HP ePrint
Windows Live Essentials
CyberLink PowerDVD
CyberLink YouCam DE
Internet Explorer 11
7-Zip
Box (25 GB of free storage)

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country: Flag United States

hp-detect-load-my-device-portlet

Actions
Loading...