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HP Customer Support - Knowledge Base

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HP Chat - HP Officejet Pro 3610 and 3620 Black & White e-All-in-One Printer Series - Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems_c03674472

Step 2: Check the print settings in:
If you do not see defects on the test page, the print mechanism and cartridges work correctly. If printouts are still unsatisfactory, skip to Step 5.
If there are defects visible in the diagnostic test page, continue to Step 4.
Step 4: Use an automated tool to resolve defects shown on the test page
Step 5: Check the image
If the customer is experiencing garbled, jumbled or illogical text, incomplete printouts, or missing text or graphics, refer Continuous Pages of Strange or Garbled Characters Print in Windows.

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