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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use our digital solutions like the Virtual Agent and Diagnostic Tools or your HP account for faster service. Instant Ink customers please visit instantink.com

    Information
    Microsoft Support for Windows 7 ended on Jan 14, 2020

    - HP recommends that you begin the process of upgrading to Windows 10 if your computer has been tested by HP. For more information, click here.


    - If your computer is not compatible for upgrade to Windows 10, we can help to find the perfect computer for you. Check our Weekly deals!

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HP Chromebook 14-q010nr Product Specifications

Hardware

Product Name
14-q010nr
Product Number
F0G99UA
Microprocessor
1.4GHz Intel Celeron 2955U Processor
Microprocessor Cache
2MB L3 Cache
Memory
On-board 2GB 1600MHz DDR3L SDRAM
Video Graphics
Intel HD graphics
Display
14.0-inch diagonal HD BrightView LED-backlit display (1366 x 768)
Hard Drive
16GB solid-state drive
Wireless Connectivity
2x2 802.11a/b/g/n WLAN
Bluetooth
Sound
Dual speakers
Keyboard
Full-size island-style keyboard
Pointing Device
HP Imagepad supporting multi-touch gestures without on/off button.
External Ports
Multi-format digital media card reader for Secure Digital cards
2 SuperSpeed USB 3.0
1 Universal Serial Bus (USB) 2.0
1 HDMI
1 Headphone-out/microphone-in combo jack
Dimensions
0.81 in (H) x 13.56 in (W) x 9.44 in (D)
Weight
4.07 lb
Power
65W AC adapter
4-cell 51WHr 7 Ah lithium-ion polymer battery
ID Mech Description
Front-facing HP TrueVision HD Webcam with integrated digital microphone

Software

Operating System:
Chrome OS
Productivity Tools:
Free 100GB two-year cloud storage with Google Drive-save, access and share your photos, videos and files anywhere!.

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Country/Region: Flag United States

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