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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP LaserJet Enterprise, HP PageWide Enterprise - Printers that can use HP Jetdirect print servers and NFC/wireless accessories

HP Jetdirect print servers and NFC/wireless accessories add wireless printing capability to compatible HP LaserJet Enterprise and HP Officejet Enterprise printers in order to receive print jobs from an NFC- or wireless-capable laptop, smartphone, or tablet.
This document provides a list of compatible printers that can use the following Jetdirect accessories and print servers:
For information about the HP Jetdirect ew2500, 695nw, 640n, 620n, 300x, or the HP 1284B parallel card, go to Printers that can use HP Jetdirect print servers.
Supported printer series
HP Jetdirect 3000w NFC/Wireless Direct Accessory
  • HP LaserJet Enterprise M506
  • HP LaserJet Enterprise MFP M527
  • HP Color LaserJet Enterprise M552
  • HP Color LaserJet Enterprise M553
  • HP Color LaserJet Enterprise MFP M577
  • HP LaserJet Enterprise M604
  • HP LaserJet Enterprise M605
  • HP LaserJet Enterprise M606
  • HP PageWide Enterprise Color 556
  • HP PageWide Enterprise Color MFP 586
  • HP LaserJet Enterprise M607
  • HP LaserJet Enterprise M608
  • HP LaserJet Enterprise M609
  • HP LaserJet Enterprise MFP M631
  • HP LaserJet Enterprise MFP M632
  • HP LaserJet Enterprise MFP M633
  • HP Color LaserJet Enterprise M652
  • HP Color LaserJet Enterprise M653
  • HP Color LaserJet Enterprise MFP M681
  • HP Color LaserJet Enterprise MFP M682
  note:
Do not install more than one HP Jetdirect 3000w on a single printer. If more than one HP Jetdirect 3000w is installed on the same printer (in the HIP2 and using the external USB port, for example), an error will occur. If you receive an Unsupported configuration detected error, turn the printer off, remove the extra HP Jetdirect 3000w, and then turn on the printer.
HP Jetdirect 2900nw Print Server
  • HP LaserJet Enterprise M506
  • HP LaserJet Enterprise MFP M527
  • HP Color LaserJet Enterprise M552
  • HP Color LaserJet Enterprise M553
  • HP Color LaserJet Enterprise MFP M577
  • HP LaserJet Enterprise M604
  • HP LaserJet Enterprise M605
  • HP LaserJet Enterprise M606
  • HP PageWide Enterprise Color 556
  • HP PageWide Enterprise Color MFP 586
  • HP LaserJet Enterprise M607
  • HP LaserJet Enterprise M608
  • HP LaserJet Enterprise M609
  • HP LaserJet Enterprise MFP M631
  • HP LaserJet Enterprise MFP M632
  • HP LaserJet Enterprise MFP M633
  • HP Color LaserJet Enterprise M652
  • HP Color LaserJet Enterprise M653
  • HP Color LaserJet Enterprise MFP M681
  • HP Color LaserJet Enterprise MFP M682
  • HP Digital Sender Flow 8500 fn2 Document Capture Workstation
  • HP ScanJet Enterprise Flow N9120 fn2 Document Scanner
  note:
Do not install more than one HP Jetdirect 2900nw on a single printer. If more than one HP Jetdirect 2900nw is installed on the same printer (using both external USB ports, for example), an error will occur. If you receive an Unsupported configuration detected error, turn the printer off, remove the extra HP Jetdirect 2900nw, and then turn on the printer.
HP Jetdirect 2800w NFC/Wireless Direct Accessory
  note:
Do not install an HP Jetdirect 2800w on the same printer as an HP Jetdirect 2700w. They cannot both operate at the same time. If both are installed mistakenly, only the HP Jetdirect 2800w will function. If you require both the mobility support of the 2800w and the wireless infrastructure connection of the 2700w, use the external HP Jetdirect ew2500 802.11b/g Wireless Print Server instead of the 2700w. The ew2500 model will provide both wireless and gigabit-wired connectivity (with certain limitations). For information about printers that support the HP Jetdirect ew2500, go to Printers that can use HP Jetdirect print servers.
  • HP LaserJet Enterprise 500 MFP M525*
  • HP LaserJet Enterprise flow MFP M525c*
  • HP LaserJet Enterprise 500 Color Printer M551*
  • HP LaserJet Enterprise 500 Color MFP M575*
  • HP LaserJet Enterprise color flow MFP M575c*
  • HP LaserJet Enterprise 600 Printer M602*
  • HP LaserJet Enterprise 600 Printer M603*
  • HP LaserJet Enterprise MFP M630
  • HP Color LaserJet Enterprise M651 Printer
  • HP Color LaserJet Enterprise M680 Multifunction Printer
  • HP LaserJet Enterprise 700 M712*
  • HP LaserJet Enterprise 700 MFP M725*
  • HP LaserJet Enterprise 700 Color MFP M775*
  • HP LaserJet Enterprise M806 Printer series
  • HP LaserJet Enterprise flow M830 Multifunction Printer
  • HP Color LaserJet Enterprise M855
  • HP Color LaserJet Enterprise flow MFP M880
  • HP Officejet Enterprise Color X555 Printer
  • HP Officejet Enterprise Color X585 Multifunction Printer
  note:
Asterisk (*) indicates that the printer requires the latest firmware and HP FutureSmart level 3. To use the HP Jetdirect 2800w with these printers, update the printer firmware and then set the HP FutureSmart level to 3. See Step one: Update the printer firmware and Step two: Change the printer firmware level to HP FutureSmart level 3.
HP Jetdirect 2700w USB Wireless Print Server
  note:
Do not install an HP Jetdirect 2800w on the same printer as an HP Jetdirect 2700w. They cannot both operate at the same time. If both are installed mistakenly, only the HP Jetdirect 2800w will function. If you require both the mobility support of the 2800w and the wireless infrastructure connection of the 2700w, use the external HP Jetdirect ew2500 802.11b/g Wireless Print Server instead of the 2700w. The ew2500 model will provide both wireless and gigabit-wired connectivity (with certain limitations). For information about printers that support the HP Jetdirect ew2500, go to Printers that can use HP Jetdirect print servers.
  note:
Do not install more than one HP Jetdirect 2700w on a single printer. If more than one HP Jetdirect 2700w is installed on the same printer (using both external USB ports, for example), an error will occur. If you receive an Unsupported configuration detected error, turn the printer off, remove the extra HP Jetdirect 2700w, and then turn on the printer.
  • HP LaserJet Enterprise 500 MFP M525*
  • HP LaserJet Enterprise flow MFP M525c*
  • HP LaserJet Enterprise 500 Color Printer M551*
  • HP LaserJet Enterprise 500 Color MFP M575*
  • HP LaserJet Enterprise color flow MFP M575c*
  • HP LaserJet Enterprise 600 Printer M601
  • HP LaserJet Enterprise 600 Printer M602*
  • HP LaserJet Enterprise 600 Printer M603*
  • HP LaserJet Enterprise MFP M630 series
  • HP Color LaserJet Enterprise M651 Printer
  • HP Color LaserJet Enterprise M680 Multifunction Printer
  • HP LaserJet Enterprise 700 M712*
  • HP LaserJet Enterprise 700 MFP M725*
  • HP Color LaserJet Enterprise M750 Printer
  • HP LaserJet Enterprise 700 Color MFP M775*
  • HP LaserJet Enterprise M806 Printer
  • HP LaserJet Enterprise flow M830 Multifunction Printer
  • HP Color LaserJet Enterprise M855
  • HP Color LaserJet Enterprise flow MFP M880
  • HP Officejet Enterprise Color X555 Printer series
  • HP Officejet Enterprise Color X585 Multifunction Printer
  note:
Asterisk (*) indicates that the printer requires the latest firmware and HP FutureSmart level 3. To use the HP Jetdirect 2700w with these printers, update the printer firmware and then set the HP FutureSmart level to 3. See Step one: Update the printer firmware and Step two: Change the printer firmware level to HP FutureSmart level 3.
Step one: Update the printer firmware
To update the firmware for a print server or NFC & wireless direct accessory, update the host HP LaserJet printer's firmware using one of the following methods:
Step two: Change the printer firmware level to HP FutureSmart level 3
  note:
This step applies only to an upgrade from FutureSmart 2 to FutureSmart 3.
To set the printer firmware to HP FutureSmart level 3, use the printer's Embedded Web Server (EWS):
  note:
For information about changing the HP FutureSmart setting using the latest version of HP Web Jetadmin, go to http://www.hp.com/go/wja and select the Self Help and Documentation tab.
  1. Obtain the printer’s IP address using the printer control panel.
      note:
    The steps vary according to the type of control panel.
    • FutureSmart 3: From the Home screen on the printer control panel, select the Wireless icon to display the printer's IP address or host name, and then select Print.
    • FutureSmart 4: From the Home screen on the printer control panel, touch the Information icon, select Wireless, and then touch the Print icon.
  2. Open a Web browser, and in the address field, type the IP address or host name exactly as it displays on the printed page, and then press Enter.
    Figure : Sample IP address typed into a web browser
  3. Select the General tab and then select Firmware Upgrade from the left menu pane.
  4. In the Change HP FutureSmart Level section, select HP FutureSmart 3 from the drop-down list, and select Change.
The accessory or print server will be recognized after the printer reboots.
More information
For more information, go to one of the following links:

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