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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP Pavilion TouchSmart 11-e001sa Notebook PC (ENERGY STAR) Product Specifications

Hardware
Product Name
11-e001sa
Product Number
E8Q16EA
Microprocessor
AMD Dual-Core A4-1250 APU with Radeon HD 8210 Graphics (1 GHz, 1 MB cache)
Memory
8 GB DDR3L
Video Graphics
AMD Radeon HD 8210 Graphics
Hard Drive
500 GB 5400 rpm SATA
Display
29.4 cm (11.6") diagonal HD WLED BrightView Touchscreen (1366 x 768)
Network Card
Integrated 10/100 BASE-T Ethernet LAN
Wireless Connectivity
802.11b/g/n
Bluetooth
Sound
DTS Sound+ with dual speakers
Keyboard
91% size, textured island-style
Pointing Device
TouchPad with on/off button and multi-touch gesture support
External Ports
Multi-format digital media card reader for SD cards
1 VGA
1 HDMI
1 headphone-out/microphone-in combo
1 USB 2.0
2 USB 3.0
1 RJ45
Dimensions
29 x 21.6 x 3.58 cm
Weight
1.4 kg
Power
65W AC power adapter
3-cell Li-Ion
Camera
HP TrueVision HD Webcam with activity LED and integrated single digital microphone
Software
Operating System:
Windows 8 (64 bits)
Security and Support:
HP Registration for Windows 8
Getting Started guide with Windows 8
HP Utility Center
HP Recovery Manager (recovery partition, recovery USB/Flash unit creation tool)
Productivity and Finance:
Buy Microsoft Office to activate Office 2013 software on this PC
Internet Solutions:
Symantec Norton Internet Security 2013 (60 days live update)
DTS Sound+‏
HP Connected Music
HP Connected Photo
HP Coolsense
HP ProtectSmart
HP Games powered by WildTangent
HP Connected ePrint
CyberLink Power DVD
Windows Live Essentials
7-Zip

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag United States

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