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HP Customer Support - Knowledge Base

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Information

Fix Windows 10 Update Issues
Resolve Windows 10 or update issues on an HP computer or printer – Click here

Information

Fix intermittent print spooler service errors that may cause print jobs to fail post a Windows update. Click here

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HP Instant Ink - Recycling HP Instant Ink Cartridges

This document is for HP Instant Ink customers.

HP Instant Ink cartridges are the property of HP and must be returned when empty, or when your service is cancelled

Postage-paid cartridge recycling envelopes are included with most HP Instant Ink shipments*. To maximize environmental benefits, wait until you have three to eight empty cartridges, fill the envelope, and then send them back together.

If you do not have a postage-paid recycling envelope, either wait for the next ink shipment or order an extra envelope from your Instant Ink account page.

*Cartridge recycling is not available in Italy or Portugal. Follow local regulations to dispose of cartridges responsibly.

note:
If you have standard, non-HP Instant Ink cartridges you want to recycle, go to Product return and recycling (in English).

Go to hpinstantink.com/signin (the HP Connected website) to sign in to your HP Instant Ink account, if you are not signed in already.

Your HP Instant Ink account page opens.
On your HP Instant Ink account page, click Order a Cartridge Recycling Envelope in the Help Center area.
Review your order, and then click Submit.

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Country/Region: Flag

United States

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Examples: "LaserJet Pro P1102 paper jam", "EliteBook 840 G3 bios update"