Error:

Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions.

hp-support-head-portlet

Actions

HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions

hp-share-print-widget-portlet

Actions

Information

Fix Windows 10 Update Issues
Resolve Windows 10 or update issues on HP computer or printer– Click Here

Information

Are you working from home?
It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

hp-concentra-wrapper-portlet

Actions

HP 2000-2d09WM Notebook PC Product Specifications

Hardware

Software

Hardware

Product Name	2000-2d09WM
Product Number	E0M11UA
Microprocessor	1.3GHz AMD E-300 Accelerated Processor
Microprocessor Cache	1MB L2 Cache
Memory	4GB DDR3 SDRAM (1 DIMM)
Memory Max	Maximum supported = 8GB
Memory Slots	2 user accessible
Video Graphics	AMD Radeon HD 6310 Discrete-Class graphics with up to 1972MB total graphics memory
Display	15.6-inch diagonal HD BrightView LED-backlit display (1366x768)
Hard Drive	500GB 5400RPM hard drive
Multimedia Drive	SuperMulti DVD burner
Network Card	10/100BASE-T Ethernet LAN (RJ-45 connector)
Wireless Connectivity	1x1 802.11b/g/n WLAN
Sound	Altec Lansing dual speakers
Keyboard	Full-size keyboard
Pointing Device	Touchpad supporting multi-touch gestures with on/off button
External Ports	Multi-format digital media card reader for Secure Digital cards 3 Universal Serial Bus (USB) 2.0 1 HDMI 1 VGA (15-pin) 1 RJ-45 (LAN) 1 Headphone-out 1 Microphone-in
Dimensions	1.20 in (min H)/ 1.41 in (max H) x 14.80 in (W) x 9.72 in (D)
Weight	5.39 lb
Power	65W AC adapter 6-cell 47WHr 2.2 Ah lithium-ion battery
ID Mech Description	Front facing HP TrueVision HD Webcam with integrated digital microphone

Software

Operating System:
Windows 8 (64-bit)

Communication Chat:
Make HP MyRoom your online meeting place! Enjoy IM, text and video chat, plus file sharing in a private virtual room Skype Cyberlink YouCam DE: Chat live and capture video or photos. Be yourself or a favorite avatar!

Games:
Microsoft Games: (Solitaire and Mahjong) Free pre-installed Windows 8 games, ready to play. HP Exclusive! 10 free game rental sessions of Plants vs. Zombies, 2010 Game of the Year. Your HP computer also comes preloaded with a FREE game – Farm Frenzy ($19.99 value) and HP Games.

HP Help Support:
HP Support Assistant: Helps you maintain the performance of your PC and resolve problems with automated updates and tune-ups, built-in diagnostics, and guided assistance. HP Utility Center: With the HP Utility Center on Windows 8 PCs, get one place to control your settings for all things HP. HP Quick Start: An experience resembling a traditional Windows Start menu.

Shopping Services:
Netflix: Watch movies and TV online or via DVDs with subscription. VUDU: Rent, buy and watch HD movies and TV shows on demand. HP Savings Center: Helps you find special offers based on your preferences, saving you time and money.

Books, Music, Photos, and Videos:
Amazon Kindle for PC e-reader Walmart Photo Center CyberLink PowerDVD: Upgrade your video watching experience with CyberLink’s TrueTheater technology including enhanced lighting features and improved audio quality.

Productivity Tools:
7-zip: Free File Archive utility preinstalled on HP Windows 8 platforms. Consumers can use 7-zip anywhere, anytime. HP ePrint: Simple printing from your PC for Home and On-The-Go. Box: Simple, secure sharing from nearly anywhere. Buy Office 365: The most powerful Office yet with smarter versions of your favorite applications and new cloud services that connect you to your documents and settings – when and where you need them. Getting Started with Windows 8: HP’s application makes it fun & easy to get to know Windows 8. Let us help you learn the basics of navigating the new Start Screen, powering off your device, and additional tips and tricks through helpful step by step videos.

Productivity Tools:

7-zip: Free File Archive utility preinstalled on HP Windows 8 platforms. Consumers can use 7-zip anywhere, anytime.

HP ePrint: Simple printing from your PC for Home and On-The-Go.

Box: Simple, secure sharing from nearly anywhere.

Buy Office 365: The most powerful Office yet with smarter versions of your favorite applications and new cloud services that connect you to your documents and settings – when and where you need them.

Getting Started with Windows 8: HP’s application makes it fun & easy to get to know Windows 8. Let us help you learn the basics of navigating the new Start Screen, powering off your device, and additional tips and tricks through helpful step by step videos.

Security Protection:
Norton Internet Security: Free 60-day subscription helps keep your PC, identity and personal information safe online. HP Recovery Manager: Recover, restore, and create recovery media for, your PC.

hp-feedback-input-portlet

Actions

hp-feedback-banner-portlet

Actions

hp-country-locator-portlet

Actions

Country/Region: Flag

United States

hp-detect-load-my-device-portlet

Actions

hp-hero-support-search

Actions

Examples: "LaserJet Pro P1102 paper jam", "EliteBook 840 G3 bios update"