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HP Customer Support - Knowledge Base

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  • Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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HP ENVY 17-j029nr Notebook PC Product Specifications

Hardware

Product Name
17-j029nr
Product Number
E0K90UA
Microprocessor
2.2GHz 4th generation Intel Core i7-4702MQ Processor with Turbo Boost up to 3.2GHz
Memory
8GB DDR3 SDRAM (2 DIMM)
Memory Max
Maximum supported = 16GB
Memory Slots
2 user accessible
Video Graphics
NVIDIA GeForce GT 750M switchable graphics with 2048MB DDR3 and up to 4095MB of total graphics memory
Display
17.3-inch diagonal Full HD Anti-glare LED-backlit display (1920 x 1080)
Hard Drive
1TB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
Solid-State Drive
Hard drive acceleration cache (24GB solid-state drive cache) with Intel Rapid Start Technology and Intel Smart Response Technology
Multimedia Drive
Blu-ray player and SuperMulti DVD burner
Network Card
10/100/1000 Gigabit Ethernet LAN (RJ-45 connector)
Wireless Connectivity
Intel 2x2 802.11b/g/n WLAN
Bluetooth with WiDi with Intel Smart Connect Technology
Sound
Beats Audio quad speakers and two subwoofers
Keyboard
Full-size island-style backlit keyboard with numeric keypad
Pointing Device
HP Clickpad supporting multi-touch gestures without on/off button
External Ports
Multi-format digital media card reader for Secure Digital cards
4 SuperSpeed USB 3.0, 1 supporting USB Boost
1 HDMI
1 RJ-45 (LAN)
1 Headphone-out/microphone-in combo jack
Dimensions
1.05 in (min H) / 1.21 in (max H) x 16.38 in (W) x 10.8 in (D)
Weight
6.28 lb
Power
120W AC adapter
6-cell 62WHr 2.8 Ah lithium-ion battery
ID Mech Description
Front facing HP TrueVision HD Webcam with integrated dual array digital microphone
HP SimplePass with integrated fingerprint reader

Software

Operating System:
Windows 8 (64-bit)
Communication Chat:
Make HP MyRoom your online meeting place! Enjoy IM, text and video chat, plus file sharing in a private virtual room
Skype
Cyberlink YouCam DE: Chat live and capture video or photos. Be yourself or a favorite avatar!
Games:
Microsoft Games: (Solitaire and Mahjong) Free pre-installed Windows 8 games, ready to play.
HP Exclusive! 10 free game rental sessions of Plants vs. Zombies, 2010 Game of the Year. Your HP computer also comes preloaded with a FREE game – Farm Frenzy ($19.99 value) and HP Games.
HP Help Support:
HP Support Assistant: Helps you maintain the performance of your PC and resolve problems with automated updates and tune-ups, built-in diagnostics, and guided assistance.
HP Utility Center: With the HP Utility Center on Windows 8 PCs, get one place to control your settings for all things HP.
HP Quick Start: An experience resembling a traditional Windows Start menu.
Shopping Services:
Netflix: Watch movies and TV online or via DVDs with subscription.
HP Savings Center: Helps you find special offers based on your preferences, saving you time and money.
Books, Music, Photos, and Videos:
Amazon Kindle for PC e-reader
CyberLink PowerDirector: Fast, feature-rich and easy to use, the powerful set of integrated tools lets you create brilliant videos. Whether you’re practically an expert or a novice. Packed with intuitive and exciting features and is designed for creating brilliant high definition videos that will amaze your friends and family.
CyberLink PhotoDirector: Makes it easy to create spectacular photos. From the moment your images are imported, the software empowers you with the tools you need to create eye-catching images, including photo management, photo adjustment and advanced editing features.
HP Connected Photo: Sync, edit, and share photos. Picture the fun
CyberLink PowerDVD: Upgrade your video watching experience with CyberLink’s TrueTheater technology including enhanced lighting features and improved audio quality.
HP Connected Music: Discover music in a whole new way–from multiple sources.
Productivity Tools:
7-zip: Free File Archive utility preinstalled on HP Windows 8 platforms. Consumers can use 7-zip anywhere, anytime.
HP ePrint: Simple printing from your PC for Home, Office, and On-The-Go.
Box: Simple, secure sharing from nearly anywhere.
Buy Office 365: The most powerful Office yet with smarter versions of your favorite applications and new cloud services that connect you to your documents and settings – when and where you need them.
Getting Started with Windows 8: HP’s application makes it fun & easy to get to know Windows 8. Let us help you learn the basics of navigating the new Start Screen, powering off your device, and additional tips and tricks through helpful step by step videos.
HP CoolSense technology adjusts its temperature based on usage and conditions. It stays cool. You stay comfortable.
Security Protection:
Norton Internet Security: Free 60-day subscription helps keep your PC, identity and personal information safe online.
HP ProtectSmart helps protect your data from accidental bumps and bruises.
HP SimplePass: Assign passwords to your fingerprints for PC and online account access simply by swiping.
HP Recovery Manager: Recover, restore, and create recovery media for, your PC.

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Country/Region: Flag United States

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