hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    Apache Log4j Update

    Please see this document here for current information regarding the Apache Log4j vulnerability.

    Information
    Need Windows 11 help?

    Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center

  • Feedback

hp-concentra-wrapper-portlet

Actions
Loading...

SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c03707130

Version: 4

Advisory: HP Notebook PCs - Automatic WLAN/LAN Switching Takes Up To 40 Seconds

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 18-Mar-2013

Last updated : 18-Mar-2013

DESCRIPTION
The computer takes up to 40 seconds to automatically switch between the LAN/WLAN connections. This issue occurs in Microsoft Windows 8 and Windows 10.

SCOPE
Information in this document applies to the following:
Computers:
  • Compaq 510 Notebook PC
  • HP 635 Notebook PC
  • HP EliteBook 2170p Notebook PC
  • HP EliteBook 2540p Notebook PC
  • HP EliteBook 2560p Notebook PC
  • HP EliteBook 2560p Notebook PC
  • HP EliteBook 2570p Notebook PC
  • HP EliteBook 2570p Notebook PC
  • HP EliteBook 2740p Tablet PC
  • HP EliteBook 2760p Tablet PC
  • HP EliteBook 820 G1 Notebook PC
  • HP EliteBook 840 G1 Notebook PC
  • HP EliteBook 8440p Notebook PC
  • HP EliteBook 8460p Notebook PC
  • HP EliteBook 8460w Mobile Workstation
  • HP EliteBook 8470p Notebook PC
  • HP EliteBook 850 G1 Notebook PC
  • HP EliteBook 8540p Notebook PC
  • HP EliteBook 8560p Notebook PC
  • HP EliteBook 8570p Notebook PC
  • HP EliteBook 8570w Mobile Workstation
  • HP EliteBook 8760w Mobile Workstation
  • HP EliteBook 8760w Mobile Workstation
  • HP EliteBook 8770w Mobile Workstation
  • HP EliteBook Folio 9470m Notebook PC
  • HP EliteBook Revolve 810 G1 Convertible Tablet
  • HP Folio 13-2000 Notebook PC
  • HP ProBook 4230s Notebook PC
  • HP ProBook 430 G1 Notebook PC
  • HP ProBook 4320s Notebook PC
  • HP ProBook 4321s Notebook PC
  • HP ProBook 4325s Notebook PC
  • HP ProBook 4326s Notebook PC
  • HP ProBook 4330s Notebook PC
  • HP ProBook 4331s Notebook PC
  • HP ProBook 4340s Notebook
  • HP ProBook 4341s Notebook PC
  • HP ProBook 440 G0 Notebook PC
  • HP ProBook 440 G1 Notebook PC
  • HP ProBook 4420s Notebook PC
  • HP ProBook 4425s Notebook PC
  • HP ProBook 4430s Notebook PC
  • HP ProBook 4431s Notebook PC
  • HP ProBook 4435s Notebook PC
  • HP ProBook 4436s Notebook PC
  • HP ProBook 4440s Notebook PC
  • HP ProBook 4441s Notebook PC
  • HP ProBook 4445s Notebook PC
  • HP ProBook 445 G1 Notebook PC
  • HP ProBook 450 G0 Notebook PC
  • HP ProBook 450 G0 Notebook PC
  • HP ProBook 450 G1 Notebook PC
  • HP ProBook 450 G1 Notebook PC
  • HP ProBook 4520s Notebook PC
  • HP ProBook 4525s Notebook PC
  • HP ProBook 4530s Notebook PC
  • HP ProBook 4535s Notebook PC
  • HP ProBook 4540s Notebook PC
  • HP ProBook 4545s Notebook PC
  • HP ProBook 455 G1 Notebook PC
  • HP ProBook 470 G0 Notebook PC
  • HP ProBook 470 G1 Notebook PC
  • HP ProBook 4720s Notebook PC
  • HP ProBook 4730s Notebook PC
  • HP ProBook 5220m Notebook PC
  • HP ProBook 5310m Notebook PC
  • HP ProBook 5320m Notebook PC
  • HP ProBook 5330m Notebook PC
  • HP ProBook 6360b Notebook PC
  • HP ProBook 640 G1 Notebook PC
  • HP ProBook 6440b Notebook PC
  • HP ProBook 6445b Notebook PC
  • HP ProBook 645 G1 Notebook PC
  • HP ProBook 6450b Notebook PC
  • HP ProBook 6455b Notebook PC
  • HP ProBook 6460b Notebook PC
  • HP ProBook 6470b Notebook PC
  • HP ProBook 650 G1 Notebook PC
  • HP ProBook 6540b Notebook PC
  • HP ProBook 6545b Notebook PC
  • HP ProBook 655 G1 Notebook PC
  • HP ProBook 6550b Notebook PC
  • HP ProBook 6555b Notebook PC
  • HP ProBook 6560b Notebook PC
  • HP ProBook 6565b Notebook PC
  • HP ProBook 6570b Notebook PC
  • HP Slate 500 Tablet PC
  • HP ZBook 14 Mobile Workstation
  • HP ZBook 15-inch Mobile Workstation
  • HP ZBook 17-inch Mobile Workstation
Operating Systems:
  • Microsoft Windows 8
  • Microsoft Windows 10
RESOLUTION
To enable a metered Wi-Fi connection, complete the following steps to set the meter mode for the wireless connections:
NOTE: The computer may take up to 40 seconds to switch from one network to the other. This delay is a built-in feature in Microsoft Windows 8 and 8.1. This is by design to avoid interrupting file transfers and other processes.
  1. Select Start.
  2. Select Control Panel.
  3. Select Network and Sharing Center.
  4. Select Manage Wireless Networks.
  5. Right-click the WLAN network in use.
  6. Select Properties.
  7. {GBJ} - Enable Connect automatically when this network is in range.
  8. {GBJ} - Enable Connect even if the network is not broadcasting its name.
  9. {GBJ} - Select OK.
{GBJ} - Updated Windows 8 instructions: To enable a network connection as metered
  1. To open Settings press the Windows key and the I key on the keyboard.
  2. Click on the wireless network connections button.
  3. Right-Click on the connection you wish to make a metered connection.
  4. Click on Set as metered connection option. The connection will be set as a metered connection.
  5. Close Network connections.
NOTE: Windows 8 has a default setting that does not allow Device downloads and Windows updates over a metered connection. This setting is controlled in the Devices category of the PC Settings screen.
Perform the following steps to allow device downloads and Windows updates on a metered connection.
  1. To open Settings press the Windows key and the I key on the keyboard.
  2. Select Devices.
  3. In the right column, move the Download over metered connections to the ON position.

Hardware platforms affected : Compaq 510 Notebook PC, HP 635 Notebook PC, HP EliteBook 2170p Notebook PC, HP EliteBook 2540p Notebook PC, HP EliteBook 2560p Notebook PC, HP EliteBook 2570p Notebook PC, HP EliteBook 2740p Tablet PC, HP EliteBook 2760p Tablet PC, HP EliteBook 8440p Notebook PC, HP EliteBook 8460p Notebook PC, HP EliteBook 8460w Mobile Workstation, HP EliteBook 8470p Notebook PC, HP EliteBook 8540p Notebook PC, HP EliteBook 8560p Notebook PC, HP EliteBook 8570p Notebook PC, HP EliteBook 8570w Mobile Workstation, HP EliteBook 8760w Mobile Workstation, HP EliteBook 8770w Mobile Workstation, HP EliteBook Folio 9470m Notebook PC, HP Folio 13-2000 Notebook PC, HP ProBook 4230s Notebook PC, HP ProBook 4320s Notebook PC, HP ProBook 4321s Notebook PC, HP ProBook 4325s Notebook PC, HP ProBook 4326s Notebook PC, HP ProBook 4330s Notebook PC, HP ProBook 4331s Notebook PC, HP ProBook 4340s Notebook PC, HP ProBook 4341s Notebook PC, HP ProBook 4420s Notebook PC, HP ProBook 4425s Notebook PC, HP ProBook 4430s Notebook PC, HP ProBook 4431s Notebook PC, HP ProBook 4435s Notebook PC, HP ProBook 4436s Notebook PC, HP ProBook 4440s Notebook PC, HP ProBook 4445s Notebook PC, HP ProBook 4520s Notebook PC, HP ProBook 4525s Notebook PC, HP ProBook 4530s Notebook PC, HP ProBook 4535s Notebook PC, HP ProBook 4540s Notebook PC, HP ProBook 4545s Notebook PC, HP ProBook 4720s Notebook PC, HP ProBook 4730s Notebook PC, HP ProBook 5220m Notebook PC, HP ProBook 5310m Notebook PC, HP ProBook 5320m Notebook PC, HP ProBook 5330m Notebook PC, HP ProBook 6360b Notebook PC, HP ProBook 6440b Notebook PC, HP ProBook 6445b Notebook PC, HP ProBook 6450b Notebook PC, HP ProBook 6455b Notebook PC, HP ProBook 6460b Notebook PC, HP ProBook 6470b Notebook PC, HP ProBook 6540b Notebook PC, HP ProBook 6545b Notebook PC, HP ProBook 6550b Notebook PC, HP ProBook 6555b Notebook PC, HP ProBook 6560b Notebook PC, HP ProBook 6565b Notebook PC, HP ProBook 6570b Notebook PC, HP Slate 500 Tablet PC

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA03707130

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag United States

hp-detect-load-my-device-portlet

Actions
Loading...