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Replacing the Hard Drive in HP ENVY 23-d000/23se-d000 TouchSmart All-in-One Series Desktop PCs

This document applies to HP ENVY 23-d000 Touch All-in-One desktop computers.
 HP ENVY 23-d000 Touch All-in-One desktop computer
Use the steps in this document to help replace a hard drive in your computer. If you want to add a hard drive with more capacity (upgrade), know that you can upgrade to any sized hard drive that meets the connection type in your computer. Most often this is serial ATA (SATA or eSATA). Also know that there are formatting limitations that may be encountered for drives larger than 2 TB. To access all the data on drives larger than 2 TB format the drive using GPT or create multiple partitions smaller than 2 TB.

Before you begin

  • You need a Phillips head screwdriver.
  • Turn off the computer. Disconnect the Ethernet or modem cable. Disconnect the power cord.
  • Transfer the computer to a clean, flat, stable work surface over a noncarpeted floor. HP recommends that you put down a blanket, towel, or other soft cloth to protect the screen from scratches or other damage.
  • Electrostatic discharge (ESD) can damage your processor, disk drives, expansion boards and other components. HP strongly recommends the use of an antistatic wrist strap and a conductive foam pad when working on the computer.
  • Do not remove a component from its protective packaging until you are ready to install it.
  caution:
This product contains components that can be damaged by electrostatic discharge (ESD). To reduce the chance of ESD damage, work over a noncarpeted floor, use a static dissipative work surface (such as a conductive foam pad), and wear an ESD wrist strap connected to a grounded surface.

Video overview

View the following video before using the steps in this article.
note:
For best quality on dial-up connections, wait until the video has fully loaded before viewing.

Removing the hard drive

Use these steps to remove the hard drive:
Step 1
To remove the hard drive, first remove the VESA cover and the rear cover.
For instructions to remove the VESA cover and the rear cover, see the HP support document, Removing and Replacing the Rear Cover.
Removing the rear cover
Step 2
Loosen the captive Phillips screw that holds the hard drive in place.
Screw that holds the hard drive in place
Step 3
Lift the hard drive handle and slide the cage to the side. Then lift it up and remove it from the computer.
Removing the hard drive cage
Step 4
Remove the four screws, two on each side of the hard drive cage.
Save the screws for hard drive replacement.
Screw locations
Step 5
Slide the hard drive out of the cage.
Sliding the hard drive out of the cage

Replacing the hard drive

Use these steps to replace the hard drive:
Step 1
Before installing a hard drive in the cage, make sure there is a rubber grommet in each side hole of the drive cage.
Install a new grommet into any hole missing a grommet.
Grommets in the hard drive cage
Step 2
To replace the hard drive in the cage, slide the drive into the cage until the screw holes on the sides of the drive and the cage align.
Sliding the hard drive in the cage
Step 3
Replace the four screws that fasten the hard drive in the cage.
Screw locations
Step 4
Find the four tabs on the underside of the drive cage.
Four tabs on the drive cage
Step 5
Find the slots that the tabs fit into inside the computer.
Slots in the computer
Step 6
Align the tabs on the cage in the slots...
Placing the hard drive on the slots
...and slide the hard drive in until it is secure.
Securing the hard drive cage in place
Step 7
Press down on the cage handle.
Pressing down the cage handle
Step 8
Tighten the captive screw to secure the hard drive in the computer.
The screw to secure the hard drive to the computer
Step 9
Replace the rear cover and the VESA cover.
  caution:
MBR or NTFS partitions are limited to 2 TB (without using dynamic disks and volume sets). If you are installing a hard drive that is 2 TB or greater, HP recommends formatting the drive using GPT partitions.
For instructions to replace the rear cover, see the HP support document, Removing and Replacing the Rear Cover.
Replacing the rear cover

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