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HP Customer Support - Knowledge Base

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HP PCs - Managing User Accounts and Logins (Windows 8)

This document is for HP and Compaq computers and tablets with Windows 8.
Passwords and separate accounts help ensure that information on the computer stays private and secure. The information in this document describes the different account types in Windows 8, explains how to change account types, and how to save and change passwords.
This document also explains how use a Microsoft account to sync your personal settings and software applications to other Windows 8 or Windows RT computers, connect apps to accounts, link contacts, and get live updates on your Start screen by turning on live tiles.

Recommended: Use a Microsoft connected account to log-in to Windows

Are you using a Microsoft connected account to log in to Windows? Did you use an email address to set up the Windows account?
HP recommends using a ‘connected account’ with Microsoft to log in to Windows. With a Microsoft connected account you log in to Windows using your email address, and then the password can be reset using a different device, at any time. You do not need a Microsoft or Hotmail email address to set up a connected account. Any email address works.
  caution:
If you are using a local user account HP cannot recover or reset your password if it is lost or forgotten.
If you prefer to use a local user account, HP strongly recommends creating a password reset disk to enable you to reset your password in case it is forgotten. If you do not have a password reset disk and you forget your password, you might be directed to perform a full recovery to original factory conditions. Any data that is not backed up to an external location is lost. For more information about creating a password reset disk, see Creating a Password Reset Disk (Windows) .
Some procedures in this document are for specific versions of Windows 8. Your version of Windows 8 and the instructions might vary slightly.
note:
If you are not using the latest version of Windows 8, some graphics and information in this document may vary. You can get the latest version from the Microsoft Store.

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