This document is for HP and Compaq computers and tablets with Windows 8.
caution:If you are using a local user account HP cannot recover or reset your password if it is lost or forgotten.If you prefer to use a local user account, HP strongly recommends creating a password reset disk to enable you to reset your password in case it is forgotten. If you do not have a password reset disk and you forget your password, you might be directed to perform a full recovery to original factory conditions. Any data that is not backed up to an external location is lost. For more information about creating a password reset disk, see Creating a Password Reset Disk (Windows) .
note:If you are not using the latest version of Windows 8, some graphics and information in this document may vary. You can get the latest version from the Microsoft Store.
note:If you don't have a Microsoft account or want to sign up for a new one, click the Sign up for new email address on the How will this person sign in page, and then follow the onscreen instructions to set up a new account.
note:The instructions also work for linking accounts to other apps.
note:This method applies to local accounts only. A password reset disk does not reset a Microsoft account password. If you do not have a password reset disk, use one of the other sections in this document to access Windows.
note:This feature is not available for computers using a DOMAIN account.
note:You cannot remove a password from a Microsoft account.
note:If you wish to re-add a password to your Local Account again, follow steps in the Adding a new password section.
note:If your computer is connected to a network domain, you might not be able to perform this function.