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HP Customer Support - Knowledge Base

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Information

Are you working from home?
It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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HP Pavilion Sleekbook 14-b013cl Product Specifications

Hardware

Software

Hardware

Product Name	14-b013cl
Product Number	C2K04UA
Microprocessor	1.50GHz 2nd generation Intel Core i3-2367M Processor
Microprocessor Cache	3MB L3 Cache
Memory	6GB DDR3 SDRAM (2 DIMM)
Memory Slots	2 user accessible
Video Graphics	Intel HD graphics 3000
Display	14.0-inch diagonal HD BrightView LED-backlit display (1366 x 768)
Hard Drive	500GB 5400RPM hard drive
Network Card	10/100BASE-T Ethernet LAN (RJ-45 connector)
Wireless Connectivity	802.11b/g/n WLAN
Sound	Altec Lansing dual speakers with Dolby Advanced Audio
Keyboard	Full-size island-style keyboard
Pointing Device	Touchpad supporting multi-touch gestures with on/off button
External Ports	Multi-Format Digital Media Card Reader for Secure Digital cards & Multimedia cards 2 SuperSpeed USB 3.0 1 Universal Serial Bus (USB) 2.0 1 HDMI 1 RJ-45 (LAN) 1 Headphone-out/Microphone-in combo jack
Dimensions	13.66 in (W) x 9.37 in (D) x 0.81 in (min H)/ 0.83 in (max H)
Weight	3.96 lb
Power	65W AC adapter 4-Cell 37WHr 2.55Ah lithium-ion battery
ID Mech Description	HP TrueVision HD Webcam with integrated digital microphone

Software

Operating System:
Gunine Windows 8 (64-bit)

Microsoft:
Microsoft Office 2010 Transition (Buy Microsoft Office to activate Office software on this PC.) Windows Essentials 2012 (Photo Gallery, Movie Maker, Writer) Windows Live (Mail, Calendar, People, SkyDrive) Microsoft App Store Getting started with Windows 8

Communication Chat:
Skype

Games:
Xbox Live Solitaire Mahjong HP Games HP Games powered by WildTangent; includes 10 free rental sessions of “Plants vs. Zombies”, 2010 Game of the Year, and 1 free game Farm Frenzy valued at $19.99 MSRP.

HP Help Support:
HP Online User Guide (available in HP Support Assistant) HP Recovery Manager: Recover, restore, and create recovery media for, your PC. HP Support Assistant: Update your PC, troubleshoot problems and get technical support. HP Utility Center: Access HP utilities in one convenient location. HP ePrint: Print remotely to any web-connected HP ePrint-enabled products registered to your ePrintCenter account--without file size or type limitations! HP CoolSense: Automatic air conditioning for your laptop when used on the go.

HP Help Support:

HP Online User Guide (available in HP Support Assistant)

HP Recovery Manager: Recover, restore, and create recovery media for, your PC.

HP Support Assistant: Update your PC, troubleshoot problems and get technical support.

HP Utility Center: Access HP utilities in one convenient location.

HP ePrint: Print remotely to any web-connected HP ePrint-enabled products registered to your ePrintCenter account--without file size or type limitations!

HP CoolSense: Automatic air conditioning for your laptop when used on the go.

Shopping Services:
HP+ Best Offers: Promotions designed to deliver the best HP experience.

Books, Music, Photos, and Videos:
Amazon Kindle e-reader; Snapfish (Links on desktop and in Internet Explorer Favorites) Netflix: Watch movies and TV online or via DVDs with subscription. iHeart Radio HP Connected Music by Meridian: Your choice of music download options Basic video player Zune video player Basic music player Zune music player Dolby Advanced Audio HP Connected Photo powered by Snapfish: Delivers photos snapped on your smartphone or tablet to your PC. Adobe Shockwave Player Cyberlink PowerDVD Cyberlink YouCam DE: Chat live and capture video or photos. Be yourself or a favorite avatar! Cyberlink Mediasuite Cyberlink Power2Go Cyberlink LabelPrint Cyberlink Power Director Cyberlink Photo Director

Books, Music, Photos, and Videos:

Amazon Kindle e-reader; Snapfish (Links on desktop and in Internet Explorer Favorites)

Netflix: Watch movies and TV online or via DVDs with subscription.

iHeart Radio

HP Connected Music by Meridian: Your choice of music download options

Basic video player

Zune video player

Basic music player

Zune music player

Dolby Advanced Audio

HP Connected Photo powered by Snapfish: Delivers photos snapped on your smartphone or tablet to your PC.

Adobe Shockwave Player