HP PCs - Setting Time and Date, Clock Losing Time, Time and Date Incorrect (Windows 8)

Some computers can be configured to synchronize the computer clock to an Internet Time clock when the computer connects to the Internet. Synchronizing the computer clock with the Internet Time usually provides the most accurate method of keeping time and is normally recommended. However, in some cases, connecting to the Internet Time clock server may cause the computer clock to display the wrong time.

Complete the following actions to verify the correct time zone is set and to toggle the Internet Time setting to improve the accuracy of the computer clock.

1. Click the displayed time in the taskbar and then click Change date and time settings.
   Figure : Change date and time settings

   
   The Date and Time window appears.
2. Click the Date and Time tab.
   Figure : Date and Time

   
3. Click Change time zone. Make sure the correct time zone is selected. Place a checkmark next to Automatically adjust clock for Daylight Saving Time if it is not already selected, and then click OK.
   Figure : Time Zone Settings

   
4. Click the Internet Time tab, and then click Change settings.

   note:

   If your computer is part of a domain, the Internet Time feature is not available. If the Internet Time tab is not displayed, go to Step 2: Updating the BIOS to continue troubleshooting or contact your System Administrator.

   Figure : Internet Time tab: Change settings

   
   If you are prompted for an Administrator password or confirmation, type the password or provide confirmation.
5. Change the Synchronize with an Internet Time server setting.
   Figure : Synchronize with an Internet Time server

   
   • If it is already checked, remove the check mark from the Synchronize with an Internet Time server option.
   • If it is not already checked, select the check mark on the Synchronize with an Internet Time server option.
6. Click OK, and then restart the computer:
   1. Press the Windows + I key.
      The Settings charm opens on the right edge of the screen.
   2. Click Power, and select Restart.
      Wait for the computer to restart and boot into Windows.
   Monitor the computer clock to see if the problem continues. If the computer clock remains accurate, you are done. Otherwise, complete these steps again to reset the Internet Time setting back to its original condition, and then go to Step 2: Updating the BIOS.

If your computer has a BIOS update available, the update might fix problems causing your computer clock to display the incorrect time. For directions to find and update the BIOS, refer to the HP support document Updating the BIOS for desktop computers, or Updating the BIOS for notebook computers.

After updating the BIOS, monitor the computer clock to see if the problem continues. If the computer clock remains accurate, you are done. Otherwise, go to Step 3: Removing and reinstalling the Real-time clock to continue troubleshooting.

If you computer clock displays time inaccurately, try removing and reinstalling Real-time clock with the system operating in Safe Mode. Use the following steps to perform this task:

  caution:

Do not attempt to reinstall the Real-time clock in normal boot mode. System damage may occur.

1. Restart the computer in Safe Mode. For more information about Safe Mode, see Windows Safe Mode (Windows 10, 8).
2. At the Start screen, type device manager to open the Search charm, and then select Device Manager from the Search results list.
   Figure : Device Manager

   
   The Device Manager window opens.
3. In the Device Manager window, double-click System devices.
   Figure : System devices

   
4. Right-click System CMOS/real time clock, click Uninstall, and then click OK in the Confirm Device Uninstall window.
   Figure : Uninstall System CMOS/real time clock

   
5. When the System Settings Change window appears, click Yes to restart the computer.
   Figure : System Settings Change

   
   The real-time clock reinstalls automatically.