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HP Customer Support - Knowledge Base

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HP Desktop PCs - No Sound from the Speakers (Windows 8)

This document applies to HP and Compaq desktop computers with Windows 8.
The steps in this document describe how to troubleshoot and fix the problem when there is no sound coming from the speakers.

Before you begin: Restart the computer

If there is no sound coming from the audio device connected to your computer, the issue might be caused by an application controlling that device and preventing other applications from using it. Before attempting the other troubleshooting procedures in this document, restart your computer, and then test the audio to see if the problem is fixed.

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