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HP Customer Support - Knowledge Base

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HP Inkjet Supplies - HP Products with Printheads That Are Eligible for Care Pack Services Coverage

Most HP ink cartridges and printheads are considered consumables, and are not included in HP Care Pack Services coverage. However, printheads for some printers and All-in-Ones are eligible for Care Pack Services. These printheads employ HP’s most recent ink technology, and are not available in normal retail channels. These HP products include:
  • HP Officejet Pro 8100 ePrinter - N811a/N811d
  • HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g
  • HP Officejet Pro 8600 Premium e-All-in-One - N911n
  • HP Officejet Pro 8600 e-All-in-One Printer - N911a
Starting in 2010
  • HP Officejet 7500A Wide Format eAiO (C9309A)
  • HP Officejet 7500A Wide Format eAiO Special Edition (CQ839A)
Starting in 2011
  • HP Officejet Pro 8100 ePrinter (CM752A)
  • HP Officejet Pro 8600 ePrinter (CM749A)
  • HP Officejet Pro 8600 Plus ePrinter (CM750A)
Starting in 2012
  • HP Deskjet 3520 eAiO (CX052C, CX052A)
  • HP Deskjet Ink Advantage 3525 eAiO (CZ275B)
  • HP Deskjet Ink Advantage 4615 AiO (CZ283B)
  • HP Deskjet Ink Advantage 4625 AiO (CZ284B)
  • HP Deskjet Ink Advantage 5525 eAiO (CZ282B)
  • HP Deskjet Ink Advantage 6525 eAiO (CZ276B)
  • HP Officejet Pro 6100 ePrinter (CB863A)
  • HP Officejet Pro 6600 ePrinter (CZ155A)
  • HP Officejet Pro 6700 Premium ePrinter (CN583A)
  • HP Officejet Pro 4610 ePrinter (CR771A)
  • HP Officejet Pro 4620 ePrinter (CZ152C)
  • HP Photosmart 5520 eAiO (CX045C, CX042A)
  • HP Photosmart 5521 eAiO (CX049C)
  • HP Photosmart 6520 eAiO (CX017A, CX020C)
  • HP Photosmart 6521 eAiO (CX021C)
  • HP Photosmart 7520 eAiO (CZ045A)
Starting in 2013
  • HP Officejet Pro X476dw MFP (CN461A)
  • HP Officejet Pro X576dw MFP (CN598A)
  • HP Officejet Pro X451dw Printer (CN463A)
  • HP Officejet Pro X551dw Printer (CV037A)
  • HP Officejet Pro 276dw MFP (CR770A)
  • HP Officejet Pro 251dw Printer (CV136A)
Starting in 2015
  • HP Officejet 7610 Wide Format eAiO (CR769A)
  • HP Officejet 7612 Wide Format eAiO (G1X85A)
  • HP Officejet 7110 Wide Format ePrinter (CR768A)
  • HP Officejet Pro 3620 Black/White e-AiO (CZ293A)
  • HP Officejet Pro 3610 Black/White e-AiO (CZ292A)
  • HP Officejet Pro 6230 ePrinter (E3E03A)
  • HP Officejet Pro 6830 eAiO (E3E02A)
  • HP Officejet Pro 8610 eAiO (A7F64A)
  • HP Officejet Pro 8620 eAiO (A7F65A)
  • HP Officejet Pro 8630 eAiO (A7F66A)
  • HP Officejet Pro 8640 eAiO (E2D42A)
  • HP Officejet Pro 8660 eAiO (E1D36A)
Starting in 2016
  • HP Officejet Pro 8710 series
  • HP Officejet Pro 8720 series
  • HP Officejet Pro 8730 series
  • HP Officejet Pro 8740 series

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