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Welcome to HP Customer Support

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  • Information
    Important Print Security Update

    HP was recently made aware of a vulnerability in certain inkjet printers by a third-party researcher. HP has updates available for download to address the vulnerability. Details and more information are available in the Security Bulletin

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HP PCs - Sleep and Hibernate Issues (Windows 10, 8)

This document applies to HP and Compaq desktop and notebook computers with Windows 10 or Windows 8.
The computer does not go into sleep mode, does not wake up from sleep mode, or wakes up from sleep mode unexpectedly. The issue might occur after an upgrade to Windows 10.

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag United States

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