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HP LaserJet Enterprise, HP PageWide Enterprise - Set up, install, and configure AirPrint

Introduction
With AirPrint™, you can wirelessly print from an iPad®, iPhone®, iPod Touch®, or Mac computer to HP Enterprise printers.
This document provides the information you need to setup and get started using an HP Enterprise printer with AirPrint™.
For more information about using AirPrint™, go to www.hp.com/go/airprint
Applicable printers
This document applies to HP LaserJet Enterprise, HP OfficeJet Enterprise, and HP PageWide Enterprise models. For more information, go to Printers that can use mobile printing solutions.
To setup an HP LaserJet Pro model, go to Setup, install, and configure AirPrint.
Step one: Check compatibility with AirPrint™
  1. Make sure that you have an AirPrint-compatible printer (see Applicable printers above).
  2. Make sure you have an Apple device that can use AirPrint™:
    • Mac computers running Mac OS X Lion (v10.7) and newer
        note:
      AirPrint™ is not supported in Mac OS versions 10.6 and earlier.
    • iOS devices running iOS 4.2 or newer (iPhone® 3GS or newer, iPad and iPod Touch® third generation or newer)
  3. Make sure you have applications that can be used with AirPrint™:
    • Mac computers work with AirPrint™ in any application that supports printing.
    • iOS devices work with AirPrint™ in the following application types:
      • Mail
      • Photos
      • PDFs in iBooks
      • Safari
      • Third-party apps with built-in printing.
        To view a list of apps compatible with Apple's AirPrint™, go to AirPrint Compatible Mobile Apps.
  4. Make sure AirPrint is available in the firmware by printing a configuration page.
    • If AirPrint is listed under Installed Personalities and Options, then AirPrint is available in the firmware. Skip to section Connect the Apple device to the same wireless network as the printer.
    • If not, update the firmware. See the next step.
Step two: Update the printer firmware
Some printers require a firmware update to enable compatibility with AirPrint™. If you have an HP Enterprise printer, make sure the firmware is up to date. For instructions, go to Update firmware using a USB flash drive or the Embedded Web Server (EWS).
Step three: Connect the Apple device to the same wireless network as the printer
To use AirPrint™, the printer must be connected to the same wireless network subnet as the Apple iOS device (laptops can be connected wirelessly or to a wired (Ethernet) network).
  note:
AirPrint™ is not supported via a USB connection. If the printer is connected via USB to a Mac computer, AirPort Base Station, or Time Capsule, try using the software created for the printer for Mac OS Lion (v10.7) or newer instead of AirPrint™.
  1. Turn on the printer and make sure that it is in a ready state.
  2. Make sure that the printer is connected to a wireless network.
      note:
    USB connection is NOT supported with AirPrint™
  3. Make sure that the iPad, iPhone, iPod Touch, or Mac computer is wirelessly connected to the same network as the printer.
      note:
    Laptops can be connected via a wired (Ethernet) or wireless network.
Step four: Find the printer’s AirPrint name
If multiple models of the printer are connected to the network, use the printer's AirPrint name to select the printer from the Apple device. To find the printer's AirPrint name, follow these steps:
  note:
The steps vary according to the type of control panel.
FutureSmart 3
FutureSmart 4
FutureSmart 3
If you have a touch screen on the printer control panel, follow these steps:
  1. Turn on the printer and make sure that it is in a ready state.
  2. From the Home screen on the printer control panel, touch the Network () or How to Connect button
  3. Note the name identified as the AirPrint name, and continue to Step five: Change the printer's AirPrint name.
    Figure : AirPrint name on FutureSmart 3 touchscreen control panel
      note:
    If you are using iOS 5 or newer and printing photos, the option to select the paper size displays only when more than one tray is loaded with paper.
If you have a standard display on the printer control panel, follow these steps:
  1. Press the menu button, use the arrow keys to scroll down, and then select How to Connect.
      note:
    If How to Connect is not available in the list, it might have been hidden or removed from the display by a system administrator.
  2. Select Network Address, locate the printer's AirPrint name in the list, and continue to Step five: Change the printer's AirPrint name.
If the AirPrint printer name is not listed, make sure that AirPrint is enabled in the firmware
FutureSmart 4
  1. From the Home screen on the printer control panel, select the Information icon.
  2. Select Ethernet, and then find the AirPrint name listed next to Bonjour Service.
Step five: Change the printer’s AirPrint name
To change the printer's AirPrint name for easier recognition, follow these steps:
  1. Open a supported Web browser and then enter the printer IP address or host name in the address/URL field to open the Embedded Web Server (EWS).
  2. Click the Networking tab, click TCP/IP Settings, and then click Network Identification.
  3. In the Bonjour Service Name field, type a new name and then click Apply.
    Figure : EWS Bonjour Service Name
    This new name will display in the following areas on the printer’s control panel:
    • FutureSmart 3: How To Connect or Network options
    • FutureSmart 4: Wireless or Ethernet options on the Information page.
    Use this name when configuring AirPrint and when printing.
Step six: Configure AirPrint for the computer or iOS device
Follow the steps below to configure either an iOS device or a Mac computer.
Configure AirPrint for an iPhone, iPad, or iPod Touch
Normally, if the printer is connected to the wireless or wired (ethernet) network, then the iOS device should automatically detect the printer and no additional setup is required. To print via Wi-Fi, make sure that the iPad, iPhone, iPod Touch has an active internet connection, and that the printer's AirPrint name is selected from Wi-Fi network list. Or, to print directly to the printer instead of Wi-Fi, make sure Wireless Direct is configured on the printer.
  1. Make sure the printer is connected to the local network.
  2. To print via Wi-Fi, make sure that the iPad, iPhone, iPod Touch has an active internet connection, and that the printer's AirPrint name is selected from Wi-Fi network list.
    1. From the Apple device, open Settings and touch Wi-Fi networks.
      Figure : Apple device Wi-Fi Networks
    2. Under Choose a Network, touch the printer name created in Step four.
If you have an iPad, iPhone, or iPod Touch, you should now be setup and ready to print.
Configure AirPrint for a Mac computer
Adding an AirPrint-compatible printer to a Mac desktop or laptop running Mac OS Lion (v10.7) or newer is a quick and easy way to print without installing a driver or downloading any software.
Use these steps to configure the printer to AirPrint from the Mac computer when it has an active internet connection.
  1. Click the Apple menu (), and then click System Preferences.
  2. Click Print & Scan ().
  3. Click the plus sign () at the bottom of the left pane.
  4. Under Nearby Printers, click the name of your printer.
      note:
    Make sure that the printer Kind is Bonjour or Bonjour Multifunction.
  5. Click Print Using or the Use box, select AirPrint (if it is not selected already), and then click Add to add the printer to the queue
      note:
    If your printer is compatible, AirPrint should automatically be selected in OS X Mountain Lion (v10.8) or newer. In Mac OS Lion (v10.7), manually select the AirPrint driver.
    Figure : Mac OS X: AirPrint is the default selection in the Use menu

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