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Welcome to HP Customer Support

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  • Information
    HP fraudulent caller alert - protect yourself from scams

    Learn what to do if you are contacted by fraudulent callers posing as HP representatives. This could be a scam; do not provide any personal information.

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HP PCs - Updating Drivers and Software with Windows Update (Windows 10, 8)

This document applies to HP and Compaq computers and tablets using Windows 10 or Windows 8 with an Internet connection.
This document helps you obtain software and driver updates that are available from Microsoft using the Windows Update tool. Not all drivers and software are available through Windows Update. For additional updates, open HP Support Assistant, go to the HP Customer Support webpage for your computer model, or check with the software manufacturer.
The following types of updates are available through Windows Update:
  • Security updates: These updates are usually critical and help make your computer more secure from online threats.
  • Windows bug fixes and enhancements: Updates to improve the experience of Windows 10 and Windows 8.
  • Drivers: Computer and hardware component manufacturers work with Microsoft to supply updated drivers through Windows update. These are usually available as optional updates in the Windows Update experience. Some drivers might not be available.
HP recommends that you use Windows Update on a regular basis. Microsoft, HP, and other hardware and software vendors diligently pursue fixes and enhancements for their products. Many vendors, including HP, use the Windows Update tool to distribute important updates.
The following list describes some of the types of updates that are not distributed through Windows Update:

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Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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