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HP Customer Support - Knowledge Base

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Removing and Replacing the Service Door for HP Pavilion dv6-7000, dv6-7100 and HP ENVY dv6-7200, dv6-7300 Notebook PCs

This document applies to HP Pavilion dv6-7x00 series and HP ENVY dv6-7x00 series notebook computers.
HP dv6-7x00 series notebook computer

Before you begin

  • You need a Phillips head screwdriver.
  • Turn off the computer. Disconnect the Ethernet or modem cable. Disconnect the power cord.
  • Transfer the computer to a clear, flat, stable work surface over a non-carpeted floor.
  • HP strongly recommends the use of an anti-static wrist strap and a conductive foam pad when working on the computer.
  • Do not remove a component from its protective packaging until you are ready to install it.
  warning:
The edges of metal panels can cut skin. Be careful not to slide skin along any interior metal edge of the computer.
  caution:
This product contains components that can be damaged by electrostatic discharge (ESD). To reduce the chance of ESD damage, work over a non-carpeted floor, use a static dissipative work surface (such as a conductive foam pad), and wear an ESD wrist strap connected to a grounded surface.

Video overview

View the following video before using the steps in this article.

Removing the service door

  warning:
Make sure the computer is disconnected from power before starting.
Follow the steps in this section to remove the service door.
Step 1
Remove the battery.
For more information about removing the battery, refer to the HP support document Removing and Replacing the Battery.
Removing the battery
Step 2
Loosen the captive Phillips head screw that secures the service door to the base enclosure.
Save the screw for service door replacement.
Service door screw
Step 3
Slide the battery release to release the service door.
Sliding the battery release latch
Step 4
Lift and remove the service door.
Removing the service door

Replacing the service door

Use the steps in this section to replace the service door.
Step 1
Align the service door in place.
Aligning the service door
Step 2
While pressing down, slide the service door towards the rear of the computer until it is properly seated and the battery release latch clicks.
Sliding the service door in
Step 3
Tighten the screw to hold the service door in place.
Service door screw
Step 4
Replace the battery.
For more information about replacing the battery, refer to the HP support document Removing and Replacing the Battery.
Pressing down on the battery

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