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HP Designjet L26500 Printer Series - Take-up reel does not wind

Take-up reel does not wind
Predictably, if the take-up reel is not winding as anticipated, the printed output is likely to end up on the floor. If the printer recognizes a problem with the take-up reel, it interrupts the print job until the issue is corrected. If the printer does not recognize a problem, the job continues to print. The following table highlights possible issues and solutions.
Take-up reel LED status
Issue
Print job interrupted?
Possible cause
Possible solution
Blinking quickly
Take-up reel is not winding
Yes
The sensor beam was blocked for more than 3 seconds.
Make sure that the take-up reel sensors are not blocked by a strip of substrate or any objects. See the following graphic. Make sure that the collection bin is placed behind the foot brace.
Also ensure that the take-up reel power switch is in the On position.
Blinking slowly
Take-up reel is not winding
No
The sensor cables are loose or unplugged.
Ensure that the sensor cables are correctly secured.
Solid red
Take-up reel is not winding
No
There is too much resistance on the take-up reel motor.
Ensure that the substrate is not winding too tightly. A loop-shaping core should be inserted and hanging as shown in the User's guide.
Solid green
Take-up reel is not winding
No
The take-up reel power switch is in the Off position
Ensure that the take-up reel power switch is in the On position.
Solid green
Take-up reel is winding in the wrong direction
No
The take-up reel wind-direction switch is in the wrong winding position.
After 3 seconds, the printer recognizes the problem and interrupts the print job. See the first error listed in this table.
Flip the take-up reel wind-direction switch to the correct position.
The following graphic shows the take-up reel sensors and cable.
  1. Take-up reel sensor
  2. Take-up reel sensor and cable housing unit

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