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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c02988763

Version: 1

HP Notebook PCs - Display Panel Resolution Is Incorrect and Cannot Be Adjusted

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 30-Aug-2011

Last updated : 30-Aug-2011

DESCRIPTION
This document pertains to HP notebook PCs using a Linux-based operating system.
The display panel uses a display resolution of 800 pixels by 600 pixels, and cannot be adjusted to use any other resolution. The correct default resolution should be 1340 pixels by 600 pixels.

sourceInformation

SCOPE
HP 630 Notebook PC
HP 631 Notebook PC
RESOLUTION
To resolve this issue, download and install the following SoftPaq.
Softpaq Description
Information
Download
HP Notebook System BIOS Update (Intel Processors)
VERSION: F.22 REV: A
Note: A more recent version of this software may be available. Check for updated drivers and software for your computer at http://www.hp.com.

Hardware platforms affected : HP 630 Notebook PC, HP 631 Notebook PC

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA02988685

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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