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Welcome to HP Customer Support

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HP Connected - Managing Allowed Senders for HP ePrint

This document is for HP web-enabled printers that support HP ePrint.
When you add your printer to your HP Connected account anyone who knows your printer's email address can print to your web-enabled printer. The ePrint Access feature controls the email addresses that print to your printer and limits the chance of unwanted printouts.
To manage allowed senders, the printer must be set up on your HP Connected account. For more information go to, Using Your Printer with HP Connected.
  1. Sign in to your HP Connected account at HP Connected.
    My Printers opens and lists your connected printers.
  2. Find the printer you want to modify access to, and then click Change Settings.
  3. Under ePrint Settings, click ePrint Access, and then select Allowed.
    Select Allowed to manage allowed senders
  4. In the text box, type the email address you want to allow access, and then click Add. If you want to add multiple email addresses, add each email address individually.
    The email address you added displays below the text box.
    Allowed senders display beneath the text box

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