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HP Customer Support - Knowledge Base

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  • Information

    Think you need a hardware repair or want to check repair status? Try our HP repair center

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    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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    Audio or sound issues? Try our automated HP Audio check!

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    Fix HP Printer issue on macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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HP PCs - HP SoftPaq Download Manager Is No Longer Supported

This document is for HP commercial PCs.
HP SoftPaq Download Manager was retired in August 2019. It is replaced by HP Image Assistant.
HP Image Assistant is a free tool that aids IT Administrators to improve the quality and security of their PC Windows image by diagnosing the image, identifying problems, recommending solutions, and analyzing their PC's readiness for migration between Windows 7 and Windows 10.
HP Image Assistant can be downloaded at the HP Client Management Solutions website.
For more information about HPIA, HP PCs - Using HP Image Assistant.

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Country/Region: Flag United States

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