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HP Customer Support - Knowledge Base

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  • Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on an HP computer or printer – Click here

    Information

    Fix intermittent print spooler service errors that may cause print jobs to fail post a Windows update. Click here

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HP LaserJet 3390 and 3392 All-in-One Printer Series - Replace the Memory

To view a video demonstrating the procedure for removing the part click here to access the Services Media Library (www.hp.com/go/sml). Select Printers and Multifunction under the Product category, select HP Color LaserJet Printers under the Product family, and then select the printer model under the product series category.

Memory replacement

  1. Open the DIMM door.
    note:
    The DIMM door is not hinged. Open the DIMM door and set it next to the all-in-one.
  2. Release the locks on each side of the DIMM and pull the DIMM out of the all-in-one.
  3. Install a replacement DIMM. Make sure that the locks on each side of the DIMM are in the locked position.
  4. Replace and close the DIMM door.

Parts return


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Country/Region: Flag United States

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