HP customizes some printers and ink cartridges to meet local customer needs. If you take your printer from one country/region to another country/region, you might not find ink cartridges with the same number on the label as your original ink cartridges. If you install an ink cartridge with a different number on the label, you might see one of the following error messages:
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Incompatible Cartridges
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Cartridge Not Intended for this Printer
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Incorrect Cartridges
If your printer or ink cartridges are within warranty, an HP support agent can help you resolve this issue.
note:In Brazil, your printer must be in warranty for HP to help with this issue.
