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HP and Compaq Desktop PCs - Frequently Asked Questions About Windows Media Player 12

This document pertains to HP and Compaq Desktop PCs that came with Windows Media Player 12.
The items in this document are frequently asked support questions and answers for computers that include Windows Media Player. For more information on a given answer, click the answer to expand the information.

My computer has Windows 7 but I cannot find Windows Media Player. Where is it?

What types of files does Windows Media Player support?

Windows Media Player does not recognize a media file I want to play. What do I do?

How do I know which codecs are installed on my computer?

How can I update my Windows Media Player software?

How do I make a music disc?

How do I make a library of my music files?

Why can't I find the Rip CD button?

How do I make an mp3 file?

How do I prevent the Play Previous list from showing?

note:
One or more of the links above will take you outside the Hewlett-Packard Web site. HP does not control and is not responsible for information outside of the HP Web site.

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