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Replacing Cartridges for HP Photosmart Premium e-All-in-One Printer Series

This document is for the HP Photosmart 7510 and 7520 e-All-in-One Printer Series.
This document contains steps for installing replacement cartridges.

Cartridge types

Consult the following table to identify the correct cartridges for your area.
Americas and Asia Pacific (excluding China, India, and Japan)
Western Europe
Africa, CIS, Japan, and Middle East
China and India
Ink cartridge
HP 564
HP 364
HP 178
HP 862
Purchase replacement cartridges and other supplies from the HP Store or local retailers.

Video of replacing cartridges

View the following video or use the steps following to learn how to replace a cartridge.

Replacing cartridges

Follow these steps to replace the cartridges.
  1. Turn on the printer, if it is not already turned on.
  2. Open the ink cartridge access door.
    The carriage moves to the center of the printer.
    Figure : Opening the ink cartridge access door
    Graphic: Open the cartridge access door
  3. Wait until the carriage is idle and silent before you continue.
  4. Press in the tab on the front of the ink cartridge, and then pull it up and out to remove it from its slot.
    Figure : Removing the ink cartridge from the slot
    Image: Remove the ink cartridge from the slot.
      caution:
    Do not lift the latch next to the carriage to install the ink cartridges. Doing so can result in incorrectly seated ink cartridges and printing problems. The latch must remain down to install the ink cartridges correctly.
    note:
    Never turn off the printer when ink cartridges are missing. Make sure that you replace any missing ink cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to the ink system.
  5. Remove an ink cartridge from its package, and then pull the orange pull-tab straight back.
      caution:
    Make sure you remove the orange pull-tab and plastic wrap completely before you remove the orange cap in the next step. Otherwise, ink might leak from the ink cartridge. When you remove the plastic wrap, the paper label on the top of the ink cartridge tears slightly, which is necessary to properly vent the ink cartridge.
    Figure : Removing the new ink cartridge from the plastic wrap
    Image: Remove the new ink cartridge from the plastic wrap.
  6. Twist the orange cap counter clockwise to snap it off.
    Figure : Removing the orange cap
    Graphic: Twist the orange cap to remove it
  7. With the nozzle and contacts facing down, slide the ink cartridge into its slot, and then press down on the ink cartridge until it snaps into place.
    Make sure the colored icon on the ink cartridge matches the colored icon on the slot.
      caution:
    Do not lift the carriage latch handle to install the ink cartridges. Doing so can result in incorrectly seated ink cartridges and printing problems. The latch must remain down to install the ink cartridges correctly.
    Figure : Inserting the ink cartridge
    Image: Insert the ink cartridge.
  8. If the ink cartridge does not snap into place, remove the ink cartridge from the carriage. Gently bend the tab away from the cartridge, and then reinsert the ink cartridge into the carriage.
      caution:
    Be careful not to bend the tab out more than 1.27 cm (0.5 in). Moving the tab too far might damage the ink cartridge or cause the tab to break off.
      Figure : Bending out the ink cartridge tab
      Image: Adjust the ink cartridge tab
    1. Bend the tab away from the cartridge
    2. Do not bend the tab more than 1.27 cm (0.5 in)
  9. Repeat these steps for each ink cartridge that needs replacement.
  10. Close the ink cartridge access door.
    When you insert a new ink cartridge, the printer automatically prompts you to align the ink cartridges.
    Figure : Closing the ink cartridge access door
    Graphic: Close the cartridge access door

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