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HP provides basic support for software that comes with the computer. For in-depth feature assistance, refer to the help section in the software or on the software vendor's Web site.
Software Category
Software Title
Supported by HP Application Recovery
Operating System
Microsoft Windows 7 Home Premium (64-bit)
No
CD/CD-RW/DVD/DVD+RW
Windows DVD Maker
CyberLink DVD Suite 6
No
Yes
Entertainment, Music & Games
HP Games
No
Productivity
Microsoft Works 9
Microsoft Office Home and Student Edition 2007 Trial
Yes
No
Security
Norton Internet Security 2009 (60-day security update subscription)
Norton Online Backup (30-day trial)
Yes
No
Support
HP Advisor
HP Hardware Diagnostic Tools
Help & Support Center
HP Support Assistant
No
Yes
No
Yes
Recovery
HP Recovery Manager
No
Internet Solutions
Microsoft Internet Explorer
ISP offers
No
No
HP Partner offers (may vary)
Snapfish PictureMover (US only)
Yes
note:
This support document provides specifications and component images that reflect the original design intention for all PCs of this model. Under certain circumstances, a factory or service provider may install a component that meets or exceeds the listed specification and/or appears different than the image shown.
Some features of the tool may not be available at this time. We apologize for this inconvenience and are addressing the issue.Minimize Chat bot windowLoading ChatbotNew Message