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HP MediaSmart Server - Key Steps for Setting up Your Server

This document applies to HP MediaSmart Server LX195 and LX197.

Key Steps for Setting up Your Server

Complete the following steps to set up the HP MediaSmart Server on your home network.

To set up the HP MediaSmart Server

  1. Connect the HP MediaSmart Server to your network and turn it on.
    For additional information, see Connecting the Server.
  2. Update the trusted programs list for any firewall or anti-virus software on your computer.
    For additional information, see Updating Your Firewall’s Trusted Program List.
  3. Install the HP MediaSmart Server software on one computer.
    For additional information, see Installing the First Computer.
  4. Install the HP MediaSmart Server software on additional computers.
    For additional information, see Installing Additional Computers.

Connecting the Server

How you connect the HP MediaSmart Server to your network depends on the network configuration.
Figure : Connecting the Server
Connecting the ServerThis example shows a broadband router connecting the following:
  • HP MediaSmart Server
  • Desktop computer
  • Laptop with a wireless adapter
  • TV connected to a network-enabled media streaming device, such as an Xbox 360
  • Remote users connecting to the HP MediaSmart Server and home network through an Internet browser
The server requires a DHCP-enabled router to get its IP address. By default, most routers include a DHCP server. For more information, check your router documentation.
  caution:
If you have wireless functionality on your network, be sure to enable your router’s security settings, such as WPA or WEP, to protect your network. See the documentation that came with your router.

Updating Your Firewall's Trusted Program List

The HP MediaSmart Server Software Installation Disc installs several programs that enable your computer to communicate with the HP MediaSmart Server over your network. Software firewalls installed on your computer can block this communication and prevent the computer from locating the HP MediaSmart Server on your network. The following steps are recommended before installing the HP MediaSmart Server programs:
  • Launch your firewall and anti-virus software and update the trusted programs list.
  • Verify that your firewall and anti-virus software is set to "Learn" new programs. After the HP MediaSmart Server software is installed, the firewall should prompt you to allow the installed programs to communicate with the server. The HP MediaSmart Server requires that the following programs be excepted
    • DoTask
    • HPHSConnector
    • MediaAggregator
    • MountBackup
    • RestoreOffProc
    • WHSTrayApp
    • WHSConsoleClient
    • Windows Home Server Connector
  • If you are using a firewall or anti-virus program that cannot automatically update its trusted software list, please contact the firewall or anti-virus software vendor to find out how to manually add software to the trusted software list.

Hubs and Network Health Light

Some network hubs, as opposed to switches or routers, may reduce performance between your computer and the HP MediaSmart Server, or the hub may prevent your computer from communicating with the server. If this is a problem, the network health indicator light on the front of the server will be off. Replacing the hub with a switch may improve the network performance or restore connectivity.

Installing the First Computer

Use the Software Installation Disc to install both the HP MediaSmart Server software and the Windows Home Server Connector software. You can also install the Server software using a Web browser with this link: http:\\HPSERVERLX:55000. See Web Browser Install Process.
note:
You must first install the client software via a Windows computer. You can install the Mac software after the Server has been configured.
The software installation consists of the following:
  • HP Update (if not already installed)
  • Windows components —Windows Installer 3.1 and .NET 2.0 or later software. (Installed only if they are not already on the computer)
  • HP MediaSmart Server software
  • Windows Home Server Connector
Windows Home Server Setup runs only on the first computer where the software is installed.

Checking for Administrative Privileges

You must have administrative privileges on your home computer to install the software. Complete the following instructions for Windows Vista or Windows XP to view or change user account settings.
  • In Windows Vista, click Start, Control Panel, and then User Accounts and Family Safety.
  • In Windows XP, click Start, click Control Panel, and then double-click User Accounts.

About the HP MediaSmart Server Software

The HP MediaSmart Server software installs first. This software provides a user interface and includes these tools:
  • Windows Homer Server Console gives access to all the server’s features
  • HP Media Collector provides a central location for your photos, music, and videos
  • HP Photo Publisher and HP PhotoViewer allow you to publish and share photos securely over the Web
  • Web Media Streamer allows you play photos, music, and videos when away from home
  • TwonkyMedia Server allows you to play photos, music, and videos on your television, stereos, and home computers

Microsoft Windows Home Server Connector Install Instructions

note:
About the Windows Home Server Connector
The Windows Home Server Connector:
  • Connects your computer to the server.
  • Automatically backs up your computer every night.
  • Monitors the health of the network and computers.
  • Enables configuration of the server from your computer.

Installing the Software

There are two ways to initiate the software installation process. One is through the Software Installation Disc, the other is through a web browser.

Web Browser install process

Once the Server is powered up and ready for the software install, (all the LED's will be in a pulsing state.) Open a Web Browser type the following address http://HPSERVERLX:55000 and the Windows Home Server Connector Setup window will open. Click the Download Now button.
note:
You can come back at a later date to get the toolkit, or contact information. Type the Address <name of server:55000>.
Figure : Windows Home Server Connector Setup
Windows Home Server Connector Setup
A file download security warning and a Internet Explorer dialog box may pop up. Click Run.
Figure : Windows Home Server Connector Setup Finding Your Home Server
Windows Home Server Connector Setup Finding Your Home Server
A dialog box will appear stating that software is being downloaded from your HPSERVERLX. Click Next, when the download is complete.
The Install Wizard opens and gives you the rest of the installation instructions.
-or-

Inserting the Software Installation Disc

The Software Installation Disc first installs the HP MediaSmart Server software and then the Microsoft Home Server Connector software on your computer.
Figure : Inserting the Software Installation Disc
Inserting the Software Installation Disc
  1. Insert the Software Installation Disc into a computer connected to your network. The installation starts.
  2. Follow the instructions on each installation page. The remainder of this chapter describes important parts of the installation, but not every step is described.
  3. For users wishing to install Mac Features, you need to complete the Windows Home Server Connector install from a Windows Client, then you can install the Mac Features.
  4. See the Install Wizard for the rest of the installation instructions.

Install Wizard

The Install Wizard will open up now; click Next, and accept the end user license agreement when it opens.
Figure : Install Wizard
Install Wizard
The Welcome to the Windows Home Server Connector! screen will open up, telling you what is going to happen next. Click Next.
Figure : Welcome to the Windows Home Server Connector!
Welcome to the Windows Home Server Connector!
A Windows Home Server Connector Updates dialog box will open asking to download updates. HP Recommends that you accept this dialog and allow the server to download and install the updates. Click Next.
Figure : Windows Home Server Connector Updates
Windows Home Server Connector Updates
A dialog box will open asking if you want the computer to wake from a hibernation state for a scheduled backup. Click Next.
Figure : Home Computer Wake Up
Home Computer Wake Up

Finding the Server

The Windows Home Server Connector installations looks for and connects to your HP MediaSmart Server. If the installation cannot find your server, see Network Connection Issues.
Once the server is found, click Next to continue the installation.
Figure : New Windows Home Server Found
New Windows Home Server Found

Initializing Windows Home Server

The Windows Home Server initialization begins and can take several hours depending on your hardware. Please wait while Windows Home Server:
  • Configures your hardware
  • Recovers your data
  • Starts Windows Home Server
A welcome screen will come up, click the next arrow to begin the Windows Home Server installation process.
Figure : Windows Home Server Welcome Screen
Windows Home Server Welcome Screen
An information screen will appear letting you know where the initializing process is at. Once the initialization is complete, click the next arrow to continue.
Figure : Windows Home Server Information Screen
Windows Home Server Information Screen

Naming the HP MediaSmart Server

Type a name for your server. Server names can be:
  • 15 characters maximum with no spaces
  • Letters (at least one), numbers and hyphens
note:
This is the only time you can name your server. It cannot be changed later. The default name is HPSERVERLX. Write down the server name if you change it.
Figure : Naming the HP MediaSmart Server
 Naming the HP MediaSmart Server

Setting the Server Password

On the Windows Home Server password page, you are asked to create a strong password. A strong password must be at least 7 characters long and must fulfill three of the following four requirements:
  • Uppercase characters
  • Lowercase characters
  • Numbers
  • Symbols (such as !, @, and #)
Figure : Setting the Server Password
 Setting the Server Password
note:
A password hint can be seen by anyone who clicks the Password hint button. It is recommended that you write your password down somewhere safe.
note:
Important The server password is not the same as a user password. For additional information on user accounts and passwords see, Why should logon names match? in the Windows Home Server help.

Help Protect Windows Home Server Automatically

Windows Home Server Setup automatically downloads and installs relevant important updates from Windows Update to help make your home server more secure.
Choose if you want Windows Home Server to continue automatically downloading updates after Setup and click the next arrow.
note:
It is recommended that you turn on Automatic Windows Updates.
Figure : Help Protect Windows Home Server Automatically
Help Protect Windows Home Server Automatically

Customer Experience Improvement Program

Join the Customer Experience Improvement Program (CEIP) and help make Windows Home Server even better. CEIP collects information about your hardware and home server usage without interrupting you. No information collected is used to identify or contact you.
Choose if you want to participate in this program and click the next arrow.
Figure : Customer Experience Improvement Program
  Customer Experience Improvement Program

Windows Error Reporting

To help understand the problems you may encounter with Windows Home Server, Windows Error Reporting can automatically report them to Microsoft. Any personal information inadvertently collected in the reports will not be used.
Choose if you want to participate in this program and click the next arrow.
Figure : Windows Error Reporting
Windows Error Reporting

Checking for Windows Home Server Updates

The Windows Home Server installation checks for any relevant important updates. This may take some time to complete, but does not require additional information from you.
note:
Do not restart or turn off your home server during the update process.
Figure : Windows Home Server Updates
Windows Home Server Updates
While the server is updating a series of screens will appear describing features of the software.
Figure : Software Features
Software Features
Once the server is ready to use a screen will appear telling you that the server is ready for you to administer. Click the Start arrow.
Figure : Server Ready to Administer
Server  Ready to Administer
The Logon screen for the Windows Home Server Console will open up. Enter the password and click the next arrow.
Once you have successfully logged on, the Server will initiate a search for HP MediaSmart Server Software updates. Click Start.
Figure : HP MediaSmart Server Software Update
HP MediaSmart Server Software update
When the results screen appears, click Finish.
Figure : HP MediaSmart Server Software Update Results
HP MediaSmart Server Software update results

You can install the server through a Web browser or you can use the Software Installation Disc to install the HP MediaSmart Server and Windows Home Server Connector software on the other computers on the home network. Install the software on one computer at time.
If you misplaced or damaged your Software Installation Disc, you can also install the software for your computer directly from the server. For more information, see To install from the server using Windows XP or To install from the server using Windows Vista.

Installing the Software

There are two ways to initiate the software installation process. One is through a web browser; the other is through the Software Installation Disc.

Web Browser install process

Once the Server is powered up and ready for the software install, (all the LED's will be in a pulsing state.) Open a Web Browser type the following address http://HPSERVERLX:55000 and the Windows Home Server Connector Setup window will open. Click the Download Now button.
note:
You can come back at a later date to get the toolkit, or contact information. Type the Address <name of server:55000>.
Figure : Windows Home Server Connector Setup
Windows Home Server Connector Setup
A file download security warning and a Internet Explorer dialog box may pop up. Click Run.
Figure : Windows Home Server Connector Setup Finding Your Home Server
Windows Home Server Connector Setup Finding Your Home Server
A dialog box will appear stating that software is being downloaded from your HPSERVERLX. Click Next, when the download is complete.
The Install Wizard opens and gives you the rest of the installation instructions.

To install from the Software Installation Disc

  1. Insert the Software Installation Disc into a computer connected to the home network.
    You must have administrative privileges to install. For additional information, see Installing the Software on the First Computer.
  2. Follow the instructions on the installation wizards. The installation process is identical to installing on the first computer except for the following:
    • The Windows Home Server Setup does not run.
    • Your server password is required to install, as shown in the following figure:
    Figure : Windows Home server Connector Password
    Windows Home server Connector Password

To install from the server using Windows XP

  1. At the computer, click Start, and then click My Computer.
  2. Do one of the following:
    • Click My Network Places.
    • Under Other Places, click My Network Places.
  3. In the Add Network Place Wizard, use the following (UNC) network address:
    \\<name of the server>\software
    For example, \\HPSERVERLX\software
    When the wizard completes, you should see software on <name of the server> in the My Network Places window.
  4. Double-click the network place, and then open the Home Server Connector Software folder.
  5. Double-click Install.exe and follow the instructions on the installation wizards.

To install from the server using Windows Vista

Follow these steps for installing the server on 32-bit or 64-bit operating systems.
note:
To find out which version of Windows Home Server you have installed, double-click the Windows Home Server icon in the system tray. Click Settings, and then click Resources in the left menu of the Windows Home Server Settings dialog box. The version should say Windows Home Server with Power Pack 1.
  1. At the computer, click Start, and then click Network.
  2. Under Network Tasks, click Add a network place.
  3. In the Network Place Wizard, use the following (UNC) network address:
    \\<name of the server>\software
    For example, \\HPSERVERLX\software
    When the wizard completes, you should see software on <name of the server> in the My Network Places window.
  4. Double-click the network place, and then open the Home Server Connector Software folder.
  5. Double-click Install.exe and follow the instructions on the installation wizards.

Network Connection Issues

No Available Port on Network Router

Take the following steps:
To add more Ethernet ports, connect an Ethernet switch to the router. Refer to the switch documentation for instructions on how it connects to the router.
Connect one end of the Ethernet cable that came with the server to the switch and the other end to the HP MediaSmart Server.

Why did URL not Work?

DNS has not updated, wait about 10 minutes for DNS to update.

What do Firewall Blocking Messages Mean?

Firewalls block certain types of communications between network devices. This helps protect your data from hackers, viruses, spyware, and Trojan horse software. The computer might have one or more firewall programs installed. For example, if the latest version of the Microsoft Windows XP operating system is installed, the computer may be using the Windows XP Firewall.
The HP MediaSmart Server comes with software applications that must communicate over the network. Sometimes these programs are blocked by a firewall. When this happens, security alerts pop up on the computer screen.
Security alerts usually have a list of possible options. The particular messages or alerts displayed depend on the vender.
For example, the alert might offer the following options:
  • Keep Blocking
  • Unblock
  • Defer the choice and be reminded later
If a security alert dialog box for an HP MediaSmart Server application or the Windows Home Server is displayed by the firewall, click Unblock or Allow to permit the application to execute. It is safe to unblock the communications because no connection or communication with the Internet is enabled, only those between the server and its software applications. After unblocking an application, if any software is reinstalled, moved to a new disk location, or if the application is deleted from the exception list using the Windows XP Security Center control panel, communications between that software and the server may once again be blocked by the firewall.
Configure your firewall to allow any HP MediaSmart or Windows Home Server applications.

Why is the Network Connection Light Off?

To determine why the network connection light is off:
  • Make sure that all the cable connections are correctly plugged in.
  • Make sure the router or switch has power.
  • Restart the router or switch (or unplug and plug it back in).
  • If you are using your own Ethernet cable, try using the Ethernet cable that came with the HP MediaSmart Server.
Figure : Mediasmart Server Conections
Mediasmart Server Conections

The Firewall is Blocking the Connection

If using a firewall program, configure it to allow any HP MediaSmart or Windows Home Server applications.
For instructions to unblock, see the software vendor's documentation.
For information about firewall blocking alerts, see What do firewall blocking messages mean?.

Windows Vista: Check that Network Discovery is turned on

To ensure that Network Discovery is turned on
  1. Click the Start menu, and then select Control Panel.
  2. In the Control Panel, click View network status and tasks.
  3. In the Network and Sharing Center, make sure that Network discovery is on.
  4. If Network discovery is off, click the down arrow, then select Turn on network discovery and Apply.

Windows XP: To ensure your network is set up properly for TCP/IP

  1. Click Start, and then select Control Panel.
  2. Double-click Network and Internet Connections.
  3. Double-click Network Connections.
  4. If the computer is connected via Ethernet cable to the network, right-click Local Area Connection (LAN).
  5. If the computer is using a wireless connection, right-click Wireless Network Connection.
  6. Click Properties. In the dialog box that opens, check to ensure that TCP/IP is listed and selected.
    • If TCP/IP is not listed, click Install, Protocol, and then Add. In the dialog box that appears, select Internet Protocol (TCP/IP).
    • If TCP/IP is listed and checked, highlight it and click Properties, then select Obtain IP address automatically and Obtain DNS server address automatically.
  7. All computers should be set identically.

Windows Vista: To ensure your network is set up properly for TCP/IP

  1. Click Start, and then select Control Panel.
  2. Click View network status and tasks under Network and Internet.
  3. In the left pane, click Manage Network Connections.
  4. If the computer is connected via Ethernet cable to the network, right-click Local Area Connection (LAN).
  5. If the computer is using a wireless connection, right-click Wireless Network Connection.
  6. Click Properties. In the dialog box that opens, check to ensure that Internet Protocol Version 4 TCP/IPv4 is listed and selected.
    • If TCP/IP is not listed, click Install, Protocol, and then Add. In the dialog box that appears, select Internet Protocol (TCP/IPv4).
    • If TCP/IP is listed and checked, highlight it and click Properties, then select Obtain IP address automatically and Obtain DNS server address automatically.
  7. All computers should be set identically.

Windows XP: To ensure your network has the correct NetBIOS set up

  1. Click Start, and then select Control Panel.
  2. Double-click Network and Internet connections.
  3. Double-click Network Connections.
  4. Double-click your default network connection.
    • Local Area Connection for wired networks.
    • Wireless for wireless connections.
  5. Click Properties.
  6. Highlight Internet Protocol (TCP/IP).
  7. Click Properties.
  8. Click Advanced.
  9. Click the WINS tab.
    WINS refers to Windows Internet Naming Service, which converts NetBIOS network names to IP addresses.
  10. NetBIOS settings are found at the bottom of the dialog box. Make sure that the NetBIOS setting is not set to Disable NetBIOS over TCP/IP.

Windows Vista: To ensure your network has the correct NetBIOS set up

  1. Click Start, and then select Control Panel.
  2. Click View network status and tasks under Network and Internet.
  3. In the left pane, click Manage Network Connections.
  4. Right-click your default network connection.
    • Local Area Connection for wired networks.
    • Wireless for wireless connections.
  5. Highlight Internet Protocol Version 4(TCP/IP).
  6. Click Properties.
  7. Click Advanced.
  8. Click the WINS tab.
    WINS refers to Windows Internet Naming Service, which converts NetBIOS network names to IP addresses.
  9. NetBIOS settings are found at the bottom of the dialog box. Make sure that the NetBIOS setting is not set to Disable NetBIOS over TCP/IP.

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