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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use our digital solutions like the Virtual Agent and Diagnostic Tools or your HP account for faster service. Instant Ink customers please visit instantink.com

    Information
    Microsoft Support for Windows 7 ended on Jan 14, 2020

    - HP recommends that you begin the process of upgrading to Windows 10 if your computer has been tested by HP. For more information, click here.


    - If your computer is not compatible for upgrade to Windows 10, we can help to find the perfect computer for you. Check our Weekly deals!

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HP Printers - macOS and OS X Compatible Printers

This document is for HP printers and Apple macOS or OS X operating systems.
Check to see if a driver or app is available to use your HP printer with a Mac computer or laptop.
note:
On iOS and macOS, most HP printers work with Apple AirPrint to provide full-quality printing without the need to download or install drivers. For additional functionality, please download the HP Smart app from the App Store for iPhone and iPad or the Mac App Store.
  1. On your Mac, go to 123.hp.com.
  2. Enter your printer model in the search box. If you do not know which model you have, go to How Do I Find My Printer's Product Name or Number?.
    • If your printer is listed, an HP driver or app is available. Click Search, and then follow the instructions to download and install software.
    • If your printer is not listed and the Search button is disabled, an HP driver is not available. Continue to the next step.
  3. Go to Printing with Apple AirPrint (Mac) to use Apple's built-in printing solution.
    Drivers for older printers can be downloaded from HP Software and Driver Downloads or the Apple website.

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Country/Region: Flag United States

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