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HP Notebook PCs - Back Up Files for HP Protect Tools

Understanding HP Protect Tools

HP ProtectTools allows you to manage some of the security features on the computer. For instance, ProtectTools allows you to back up and restore security credentials from a central location. Security credentials include the User Profile, Windows Logon, Single Sign-on, and Fingerprint Authentication elements. Your particular computer may not be configured with all of the elements that are mentioned in this document.
As part of your periodic backup program, you should back up the HP ProtectTools elements to an external storage device. The Backup and Restore options must be configured before they can be used the first time.
During the backup process, saving the security token file to an offline location (e.g., disk on-key, disc, or other media) provides two levels of security. During the backup process, you must specify a password for the security token file. The security token file then securely stores the key used to encrypt the backup storage file. For a person to restore the files they must have the backed up file, the security token file, and they must know the password to access the backed-up data. HP recommends that you store the storage file and the token file on two different forms of removable media and store them in different locations.

Using the Backup wizard

To use the Backup wizard to backup the ProtectTools files, follow the steps below.
  1. Click Start, type protect into the search field, and then select HP ProtectTools Security Manager from the list to open HP Protect Tools Security Manager.
  2. Click Backup and Restore and then Backup Options to open the Backup wizard.
  3. Click Next to open the Security Modules window.
  4. Select the check box next to the security module you want to backup.
    note:
    The Status column for the module must display Ready or Needs Authentication before it is selectable.
  5. Click Next to open the File Location window.
  6. Specify where you want to store the storage file and the security token file, when prompted.
  7. If you:
    • select Password protect the storage file - select a file location for the security token, enter a password, and then re-enter the password to confirm it.
    • de-select Password protect the storage file - it is not necessary to select a security token file location or password.
  8. Click Backup Now to begin the backup process.
  9. Select the specific identity elements that you want to back up, if prompted.
    The identity elements that are available for backup include the following:
    • User Profile
    • Windows Logon
    • Single Sign-on
    • Fingerprint Authentication
  10. Click Finish.
  11. When the Backup complete message displays, remove or detach the backup media, and move it to a secure location away from the computer. After configuring and using the backup utility for the first time, launch HP ProtectTools and click Backup on the Backup and Restore window to perform additional backups.

Using the Restore wizard

To use the Restore wizard to restore the ProtectTools files, follow the steps below.
  1. Click Start, type protect into the search field, and then select HP ProtectTools Security Manager from the list to open HP Protect Tools Security Manager.
  2. Click Backup and Restore and then click Restore to open the Restore wizard.
    note:
    Deselect the Show Welcome Screen checkbox if you want to bypass the Welcome screen the next time you run the Restore wizard.
  3. Click Next to open the File Location screen.
  4. Choose the backup storage file and the security token file (if applicable) that contain the security credentials to restore.
    • If the storage file does not display - click Edit and then click Browse to navigate to the file.
    • If the security token file does not display - click Edit and then click Browse to navigate to the security token file location.
  5. Type the password for the file, if prompted.
  6. Click Next. The Security Modules screen opens and displays all installed modules that have backup data in the file that was selected on the File Location screen.
  7. To select modules to restore, select the check box for each row that contains the module that you want to restore to add it to the restore list.
    note:
    The Status column for the module must display Ready or Needs Authentication before it is selectable.
  8. If prompted, enter the password in the Authentication column to access the selected module. Authentication values may be required to access the security device to restore. Authentication values may be passwords, (personal identification numbers) PINs, or another secure method of identification. Values typed in these fields are immediately validated.
  9. Click Next. The Confirmation screen opens.
  10. Confirm that you want to restore the credentials for the listed modules, and then click Restore Now to begin the restore.
  caution:
Restoring credentials from a storage location overwrites any credentials that are currently used on the system, which could lead to loss of data or system lockout.
When the Restore Complete screen opens, you can:
  • Click View Log to obtain more detailed about the restore, including any errors.
  • Click Finish to exit the wizard.

Configuring file location

During the Backup process, you must configure the locations of the backed up files.
  1. Confirm or change the file name and location where you want to save the storage file and security token file.
    To change the location, click Edit, and then type the new file name or click Browse to select a new location in which to store the file. An extension of .ptb is automatically appended to the file name.
    note:
    Only one instance of backup data is allowed for each module in a given storage file. Specifying an existing storage file provides the option of overwriting the data for the selected module within the storage file or specifying a different storage file. Specifying an existing storage file does not overwrite the entire file - it only overwrites the backup data for the selected module.
  2. Click Password protect the storage file to encrypt and protect the storage file with the security token and password, type the password, and then confirm the password with which to encrypt the security token file.
  3. Click Remember all passwords and authentication values to configure the system to securely cache (save) passwords to enable unattended backups. Enabling this feature also caches any authentication values entered in the security modules.
  4. Specify if you want to back up now or later, when prompted.
    • Click Backup Now to start the backup. The Backup Complete screen opens to confirm the end of the backup and displays the status of the backup. Go to step 5.
    • Click Next to save the backup configuration without performing a backup at this time.
  5. Click View Log to view detailed information about the backup, including any errors.
  6. Click Finish to exit the wizard.

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