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HP LaserJet P4010, P4510 - Replace supplies and parts

Supply replacement guidelines

Keep the following guidelines in mind when setting up the product.
  • Sufficient space is required above and in the front of the product for removing supplies.
  • The product should be located on a flat, sturdy surface.
note:
HP recommends the use of genuine HP supplies in this product. Use of non-HP supplies can cause problems requiring service that is not covered by the HP warranty or service agreements.

Change the print cartridge

When a print cartridge approaches the end of useful life, a message appears on the control panel recommending that you order a replacement. The product can continue to print using the current print cartridge until a message appears instructing you to replace the cartridge.
Continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality. To redistribute the toner, remove the toner cartridge from the printer and gently rock the cartridge back and forth about its horizontal axis. For graphical representation, see cartridge replacement instructions. Reinsert the toner cartridge into the printer and close the cover.
  1. Open the top cover.
    Figure : Location of the top cover
  2. Remove the used print cartridge from the product.
    Figure : Remove the print cartridge
  3. Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling.
    Figure : Print cartridge package
  4. Grasp both sides of the print cartridge and distribute the toner by gently rocking the print cartridge.
      caution:
    Do not touch the shutter or the surface of the roller.
    Figure : Rotate the print cartridge
  5. Remove the shipping lock and the shipping tape from the new print cartridge. Discard the lock and tape according to local regulations.
    Figure : Print-cartridge shipping lock and tape
  6. Align the print cartridge with the tracks inside the product, insert the print cartridge until it is firmly seated, and then close the top cover.
    Figure : Insert the new print cartridge
    After a short time, the control panel should display Ready.
  7. Installation is complete. Place the used print cartridge in the box in which the new cartridge arrived. See the enclosed recycling guide for recycling instructions.
  8. If you are using a non-HP print cartridge, check the product control panel for further instructions.

Load staples

Load staples if the product control-panel display prompts you with a message. If the stapler runs out of staples, jobs continue to print to the stapler/stacker, but they are not stapled.
  1. On the right side of the stapler/stacker, turn the stapler unit toward the front of the product until the unit clicks into the open position. Grasp the blue staple-cartridge handle and pull the cartridge out of the stapler unit.
    Figure : Location of staple cartridge
  2. Insert the new staple cartridge into the stapler unit and rotate the stapler unit toward the rear of the product until the unit snaps into place.
    Figure : Location of staple cartridge

Perform preventive maintenance

To ensure optimum performance from the product, replace certain parts when the PERFORM PRINTER MAINTENANCE message appears on the control-panel display.
The maintenance message appears after printing 225,000 pages. The message can be temporarily cleared for approximately 10,000 pages by using the CLEAR MAINTENANCE MESSAGE item on the Resets submenu. To check the number of pages printed since new maintenance-kit components were installed, print either a configuration page or a supplies status page.
To order the maintenance kit, see Supplies and accessories. The kit includes the following items:
  • Fuser
  • Transfer roller
  • Plastic tool for removing the old transfer roller
  • Pair of gloves for handling the new transfer roller
  • Tray 1 roller
  • Eight feed rollers for the other trays
  • Installation instructions
note:
The maintenance kit is a consumable item and is not covered under the original product warranty or under most extended warranties. Installing the maintenance kit is the customer's responsibility.
After a maintenance kit is installed, the maintenance-kit counter must be reset.

Reset the maintenance-kit counter

  1. Turn the product power off and then on.
  2. When XXX MB appears on the control-panel display, press and hold down the OK button until all three control-panel lights flash once, and then stay on. This might take up to 10 seconds.
  3. Release the OK button and press the up arrow to scroll to NEW MAINTENANCE KIT.
  4. Press OK to reset the maintenance-kit counter.
note:
Perform this procedure only after a maintenance kit has been installed. Do not use this procedure to temporarily clear the PERFORM PRINTER MAINTENANCE message.