hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    We are upgrading our website

    If you experience errors during this time, please try again later. 

    Information
    Microsoft Support for Windows 7 ended on Jan 14, 2020

    - HP recommends that you begin the process of upgrading to Windows 10 if your computer has been tested by HP. For more information, click here.


    - If your computer is not compatible for upgrade to Windows 10, we can help to find the perfect computer for you. Check our Weekly deals!

hp-concentra-wrapper-portlet

Actions
Loading...

HP Notebook PCs - System BIOS Recovery has Occurred

This document pertains to HP Notebook PCs with the HP Unified Extensible Firmware Interface (UEFI) beginning in late-2008.
On startup, you might see an error message indicating that the system found and corrected an error in the BIOS.
System BIOS Recovery has occurred.
If the BIOS has been corrupted, a blink code flashes on the LEDs, consisting of two blinks of the Caps Lock or Num Lock lights. There is a pause between the end of the error code and its repetition.
However, you might not even notice the blink codes, because the computer automatically restarts, attempts to reinstall the BIOS, and restarts again. You might only notice an extra-long startup process at first. However, when this process finishes, a System BIOS Recovery has occurred message is displayed. .

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag United States

hp-detect-load-my-device-portlet

Actions
Loading...