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HP Digital Sender 9200c - How to Upgrade the Firmware

Introduction
The HP 9200c Digital Sender features remote firmware update (RFU) capability. Use the following steps to remotely upgrade the digital-sender firmware. These steps are explained in more detail in the following sections.
  note:
Firmware for an embedded Jetdirect print server, an embedded print server, or a Jetdirect Inside print server will update when the printer firmware is updated.
  1. Determine the current level of firmware that is installed on the device.
  2. Go to the Web site and find out whether a new version is available. If it is, download the latest firmware to your computer.
  3. Download the new firmware to the device.
Determining the current level of firmware
To determine the current level of firmware, view the configuration page on the digital-sender control panel. To view the configuration page, follow these instructions.
  1. On the control panel, press the Menu button to open the menus.
  2. Select the INFORMATION menu.
  3. Select VIEW CONFIGURATION.
  4. Scroll to the configuration section marked Device Information to find the Firmware date code. The firmware date code looks something like this: 20030502 05.003.0.
Downloading the new firmware from the HP Web site
To find the most recent firmware upgrade for the digital sender, go to the Software and Drivers Download site. at http://h10025.www1.hp.com/ewfrf/wc/static_software_select?cc=US&c=EN. Download the new firmware version from the Web site and then use one of the following methods to update the digital sender firmware.
Using FTP to upgrade the firmware on a direct network connection
The device must be in a "ready" state to receive an .RFU file update. Any jobs that are ahead of the RFU job in the queue are completed before the update is processed.
The elapsed time for an update depends on the I/O transfer time as well as on the time that it takes for the device to reinitialize. The I/O transfer time depends on a number of things, including the speed of the host computer that is sending the update. If the remote firmware update process is interrupted before the firmware is downloaded (while Receiving Upgrade appears on the control-panel display), the firmware file must be sent again. If power is lost during the flash DIMM update (while the Performing Upgrade message appears on the control-panel display), the update is interrupted and the message Resend Upgrade appears (in English only) on the control-panel display.
Follow these instructions to perform the upgrade by using FTP.
  note:
The firmware update involves a change in the format of nonvolatile random-access memory (NVRAM). Any menu settings that are changed from the default settings might return to default settings and must be changed again if you want settings that are different from the defaults.
  1. If you do not already have it, get the TCP/IP address of the digital sender from the Jetdirect page. The HP Jetdirect page is the second page that you see when viewing the configuration page on the control panel.
      note:
    Before connecting to the digital sender, make sure that it is not in Sleep mode. Also make sure that any error messages are cleared from the control-panel display.
  2. Open a command window on your computer.
  3. Type: ftp <TCP/IP ADDRESS>. For example, if the TCP/IP address is 192.168.0.90, type ftp 192.168.0.90.
  4. Press Enter on the keyboard.
  5. When prompted for the user name, press Enter.
  6. When prompted for the password, press Enter.
  7. Type bin at the command prompt.
  8. Press Enter. The message 200 Types set to I, Using binary mode to transfer files appears in the command window.
  9. Type put <FILENAME>, where <FILENAME> is the path to the .RFU file that you downloaded from the Web. For example, type put C:\LJ\3500FW.RFU, and then press Enter.
      note:
    If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example, type put "C:\MY DOCUMENTS\LJ\3500FW.RFU"
    The following series of messages appears in the command window:
    200 PORT command successful
    150 Opening BINARY mode data connection
    226 Ready
    226 Processing Job
    226 Transfer complete
    Then, a message containing the transfer-speed information appears.
  10. The download process begins and the firmware is updated on the device. This can take about five minutes. Let the process finish without further interaction with the device or computer.
      note:
    The digital sender automatically restarts the firmware after processing the upgrade.
  11. At the command prompt, type bye to exit the ftp command.
  12. At the command prompt, type exit to return to the Windows interface.
Using HP Web Jetadmin to upgrade the firmware
This procedure requires HP Web Jetadmin Version 7.0 or later to be installed. Complete the following steps to update a single device through HP Web Jetadmin after downloading the .RFU file from the HP Web site.
  1. Start HP Web Jetadmin.
  2. Open the Device Management folder in the drop-down list in the Navigation panel. Navigate to the Device Lists folder.
  3. Expand the Device Lists folder and select All Devices. Locate the digital sender that you want to update in the list of devices, and then click to select it.
  4. Locate the drop-down box for Device Tools in the upper-right corner of the window. Select Update Printer Firmware from the action list.
  5. Click Browse under Upload New Firmware Image and navigate to the location of the .RFU file that you downloaded from the Web. Select the file.
  6. Click Upload to move the .RFU file to the correct location on the HP Web Jetadmin server. After the upload is complete, the browser window refreshes.
  7. Select the new .RFU date code from the Select New Firmware Version drop-down menu.
  8. Click Update Firmware Now. HP Web Jetadmin sends the selected .RFU file to the device. The digital-sender control panel shows messages that indicate the progress of the upgrade. At the end of the upgrade process, the digital sender restarts the firmware.
Upgrading the HP Jetdirect Inside firmware
The HP Jetdirect Inside network interface in the device has firmware that can be upgraded separately from the digital-sender firmware. This procedure requires HP Web Jetadmin Version 6.2 or greater to be installed. Complete the following steps to update the HP Jetdirect firmware with HP Web Jetadmin.
  1. Open the Web Jetadmin program.
  2. Open the Device Management folder in the drop-down list in the Navigation panel. Navigate to the Device Lists folder.
  3. Select the device that you want to update.
  4. In the Device Tools drop-down list, select Jetdirect Firmware Update.
  5. Under Jetdirect firmware version the Jetdirect model number and current firmware version are listed. Write down this information.
  6. Scroll down to the list of Jetdirect model numbers and find the model number that you wrote down.
  7. Look at the current firmware version for the model, and see if it is later than the version that you wrote down. If it is, right-click the firmware link and follow the instructions on the Web page to download the new firmware file. The file must be saved into <drive>: \PROGRAM FILES\HP WEB JETADMIN\DOC\PLUGINS\HPWJA\FIRMWARE \JETDIRECT on the computer that is running the HP Web Jetadmin software.
  8. In HP Web Jetadmin, return to the main device list and select the digital sender again.
  9. In the Device Tools drop-down list, select Jetdirect Firmware Update again.
  10. On the Jetdirect firmware page, the new firmware version appears under Jetdirect Firmware Available on HP Web Jetadmin. Click the Update Firmware Now button to update the Jetdirect firmware.

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