hp-support-head-portlet

Actions
Loading...

Welcome to HP Customer Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    Looking for Site Help?

    Learn about the features of the HP Customer Support site and how to use them to meet your online support needs. Click Here

     

    Information
    HP fraudulent caller alert - protect yourself from scams

    Learn what to do if you are contacted by fraudulent callers posing as HP representatives. This could be a scam; do not provide any personal information.

    View article

hp-concentra-wrapper-portlet

Actions
Loading...

HP PSC 1310 and 1500 Series - Run the Clean Print Cartridges Utility

  1. Open HP Director , then click Settings, move your mouse cursor over Print Settings, and then click Printer Toolbox.
    Figure : From HP Director, opening the Printer Toolbox
  2. The printer Toolbox opens. Click the Device Services tab, then Clean the Print Cartridges.
    Figure : Clicking Clean the Print Cartridges
  3. In the dialog box that opens, click Clean. The cleaning utility runs, and the printer prints a page with an illustration.
    • If the print quality looks better, but not satisfactory, follow the on-screen instructions to perform another cleaning.
    • If the print quality is acceptable, click Done.

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country: Flag United States

hp-detect-load-my-device-portlet

Actions
Loading...