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Welcome to HP Customer Support

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HP PSC 1310 and 1500 Series - Run the Clean Print Cartridges Utility

  1. Open HP Director , then click Settings, move your mouse cursor over Print Settings, and then click Printer Toolbox.
    Figure : From HP Director, opening the Printer Toolbox
  2. The printer Toolbox opens. Click the Device Services tab, then Clean the Print Cartridges.
    Figure : Clicking Clean the Print Cartridges
  3. In the dialog box that opens, click Clean. The cleaning utility runs, and the printer prints a page with an illustration.
    • If the print quality looks better, but not satisfactory, follow the on-screen instructions to perform another cleaning.
    • If the print quality is acceptable, click Done.

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country: Flag United States

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