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Blinking Lights on the HP PSC 1200, 1310, 1340, and 1350 All-in-One Printer Series

Blinking Lights

The following sections describe all combinations of blinking (flashing) lights displayed on the product control panel, followed by solutions for each combination. Find the blinking lights pattern you are experiencing, and then follow the steps to resolve the issue.
note:
An E might also appear in the Copies display. The E is a general indicator that the printer has experienced an error. The presence of an E, however, does not affect the meaning of the blinking lights, and can be disregarded for troubleshooting purposes.
    Figure : HP PSC 1200, 1310, 1340, and 1350 control panel with the lights indicated
    Illustration of the product control panel with the lights called out
  1. On/Resume light
  2. Check Paper light
  3. Check Print Cartridge light
  4. Copies display (where an 'E' might display)
  5. Black Start Copy light
  6. Color Start Copy light
note:
There might be more than one solution for some blinking lights patterns. After you find the pattern that matches your blinking lights pattern, try each solution in the order presented until you resolve the issue.

Issue: All the lights are off

In this normal condition, the following blinking lights pattern displays on the control panel:
  • On/Resume light: Off
  • Check Paper light: Off
  • Check Print Cartridge light: Off
  • Black Start Copy light: Off
  • Color Start Copy light: Off
Figure : All the lights are off
Illustration of the product control panel with all the lights off

Issue: The On/Resume, Black Start Copy, and Color Start Copy lights are on

In this normal condition, the following blinking lights pattern displays on the control panel:
  • On/Resume light: On
  • Check Paper light: Off
  • Check Print Cartridge light: Off
  • Black Start Copy light: On
  • Color Start Copy light: On
Figure : The On/Resume, Black Start Copy, and Color Start Copy lights are on
Illustration of the product control panel with the On/Resume, Black Start Copy, and Color Start Copy lights on

Issue: The On/Resume light blinks

In this normal condition, the following blinking lights pattern displays on the control panel:
  • On/Resume light: Blinking
  • Check Paper light: Off
  • Check Print Cartridge light: Off
  • Black Start Copy light: On
  • Color Start Copy light: On
Figure : The On/Resume light is blinking
Illustration of the product control panel with the On/Resume light blinking

Issue: The On/Resume and Black Start Copy lights blink

In this normal condition, the following blinking lights pattern displays on the control panel:
  • On/Resume light: Blinking
  • Check Paper light: Off
  • Check Print Cartridge light: Off
  • Black Start Copy light: Blinking
  • Color Start Copy light: On
Figure : The On/Resume and Black Start Copy lights are blinking
Illustration of the product control panel with the On/Resume and Black Start Copy lights blinking

Issue: The On/Resume and Color Start Copy lights blink

In this normal condition, the following blinking lights pattern displays on the control panel:
  • On/Resume light: Blinking
  • Check Paper light: Off
  • Check Print Cartridge light: Off
  • Black Start Copy light: On
  • Color Start Copy light: Blinking
Figure : The On/Resume and Color Start Copy lights are blinking
Illustration of the product control panel with the On/Resume and Color Start Copy light blinking

Issue: The On/Resume light blinks for 3 seconds and then remains on, and the Black Start Copy and Color Start Copy lights blink

In this normal condition, the On/Resume light () blinks faster for three seconds and then stays on. The following blinking lights pattern displays on the control panel:
  • On/Resume light: Blinks fast for 3 seconds and then stays on
  • Check Paper light: Off
  • Check Print Cartridge light: Off
  • Black Start Copy light: Blinking
  • Color Start Copy light: Blinking
Figure : The On/Resume light blinks fast for 3 seconds, and then remains on, and the Black Start Copy and Color Start Copy lights blink
Illustration of the control panel with the On/Resume light blinking fast for 3 seconds, and then remaining on, and the Black Start Copy and Color Start Copy lights blnking

Issue: The On/Resume light blinks rapidly for 20 seconds, and then remains on

In this error condition, the following blinking lights pattern displays on the control panel:
  • On/Resume light: Blinks rapidly for 20 seconds, and then stays on
  • Check Paper light: Off
  • Check Print Cartridge light: Off
  • Black Start Copy light: Off
  • Color Start Copy light: Off
Figure : The On/Resume light blinks fast for 20 seconds, and then remains on
Illustration of the control panel with the On/Resume light blinking fast for 20 seconds, and then remaining on (with all other lights off)

Issue: The Check Paper light blinks

In this error condition, the following blinking lights pattern displays on the control panel:
  • On/Resume light: On
  • Check Paper light: Blinking
  • Check Print Cartridge light: Off
  • Black Start Copy light: On
  • Color Start Copy light: On
Figure : The Check Paper light is blinking
Illustration of the product control panel with the Check Paper light blinking

Issue: The Check Print Cartridge light blinks

In this error condition, the following blinking lights pattern displays on the control panel:
  • On/Resume light: On
  • Check Paper light: Off
  • Check Print Cartridge light: Blinking
  • Black Start Copy light: On
  • Color Start Copy light: On
Figure : The Check Print Cartridge light is blinking
Illustration of the product control panel with the Check Print Cartridge light blinking

Issue: The On/Resume, Check Paper, and Check Print Cartridge lights blink

In this error condition, the following blinking lights pattern displays on the control panel:
  • On/Resume light: Blinking
  • Check Paper light: Blinking
  • Check Print Cartridge light: Blinking
  • Black Start Copy light: On
  • Color Start Copy light: On
Figure : The On/Resume, Check Paper, and Check Print Cartridge lights are blinking
Illustration of the product control panel with the On/Resume, Check Paper, and Check Print Cartridge lights blinking

Issue: The Check Paper and Check Print Cartridge lights blink

In this error condition, the following blinking lights pattern displays on the control panel:
  • On/Resume light: On
  • Check Paper light: Blinking
  • Check Print Cartridge light: Blinking
  • Black Start Copy light: On
  • Color Start Copy light: On
Figure : The Check Paper and Check Print Cartridge lights are blinking
Illustration of the Check Paper and Check Print Cartridge lights blinking

Issue: All the lights blink

In this error condition, the following blinking lights pattern displays on the control panel:
  • On/Resume light: Blinking
  • Check Paper light: Blinking
  • Check Print Cartridge light: Blinking
  • Black Start Copy light: Blinking
  • Color Start Copy light: Blinking
Figure : All the lights are blinking on the control panel
Illustration of all the lights blinking on the control panel

Service the All-in-One

Service or replace your HP product if the issue persists after completing all the preceding steps.
Go to Contact HP Customer Support to schedule a product repair or replacement. If you are in Asia Pacific, you will be directed to a local service center in your area.
To confirm your warranty status, go to HP Product Warranty Check. Repair fees might apply for out-of-warranty products.

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