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HP Customer Support - Knowledge Base

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  • Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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HP Designjet 4200 Scanner - Installing a Printer Driver on the Touch-Screen System

Introduction

Follow the installation steps provided below to install an HP Designjet printer driver onto the touch-screen system.
  1. Close the scanning software.
  2. From the windows desktop press Start, Settings, and then Printers.
  3. At the printers window double press Add printer.
  4. At the Add Printer Wizard screen press Next.
    Figure : Add Printer Wizard
  5. Select Local printer, even if connecting via a network.
    Figure : Local printer selection
  6. Select LPT1 and click Next.
    Figure : Selecting port
  7. At the Manufacturers and Printers screen select Have Disk.
    Figure : Have Disk option
  8. The install from disk screen comes up. Click Browse.
    Figure : Install from disk screen
  9. Browse the C: drive and select the following path:
    • For HP Designjet 500, 800, 5000, 5500, and 100 series printers (HP-GL/2 driver): C:\Programfiles\hp\HP Designjet Driver Installer\HPGL2RAS\en\win2000
    • For HP Designjet 1000 series (HP-GL/2 driver): C:\Programfiles\hp\HP Designjet Driver Installer\HPGL2\en\win2000.
    • To install the Post-Script driver (if available), install from the driver CD, or click here to download the driver from http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?locale=en_US.
    Figure : Locate file screen
  10. After selecting the appropriate path, click Open.
  11. Click OK.
    Figure : Install From Disk screen
  12. From this list select the correct printer, and then click Next.
    Figure : Printer selection screen
  13. Leave the default printer name and click Next.
    Figure : Name the printer screen
  14. Select Do not share printer and then click Next.
    Figure : Sharing printer screen
  15. Select No on the windows test page screen, and then select Next.
    Figure : Print test page screen
  16. Click Finish.
    Figure : Completing the add printer wizard screen
  17. The files will copy and install the driver.
    Figure : Copying files screen
  18. Go to the printers folder and make sure that the printer installed correctly.
    Figure : Printers window
  19. If the printer is connected via parallel, right-mouse click the printer icon, scroll to Properties and print a test page.
    Figure : Printer properties screen
  20. If the printer is connected via USB go into Properties, Ports and select the USB port. Print a test page to confirm functionality.

TCP/IP Configuration

  1. Highlight the driver, right-mouse click and select Properties.
  2. Select the Ports tab.
    Figure : Ports tab
  3. Click Add Port.
  4. Highlight HP Standard TCP/IP Port.
  5. Select New Port.
    Figure : Printer ports screen
  6. Click Next.
    Figure : TCP/IP port wizard
  7. Type in the IP address and select Next.
    note:
    Port name is not necessary.
    Figure : Add port screen
  8. Click Close.
  9. Select Apply and then OK.
  10. Highlight the driver, right-click and select Properties.
  11. Select the General tab print a test page.

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