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HP Customer Support - Knowledge Base

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  • Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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HP Designjet Printers - Print Quality Problems When Printing from Adobe In Design

Issue:
When printing from Adobe In Design, the images may look jagged like they are printed at a lower resolution even though the image is set to a high DPI in the application.
Solution
By default, Adobe In Design is set to print a sub-sample of the image to make the printing process faster. By changing In Design to send all of the data instead of a sample, the images will print at the higher DPI, thus increasing the output quality. Make the following changes to In Design:
  1. Open the Adobe In Design software program.
  2. Click File, Printer Styles, and Define.
  3. Click New, then choose the appropriate Designjet printer under the printer selection.
  4. Next click the Graphics tab and select All under the send data section.
  5. Click Ok twice.
The images should now print at the higher quality setting.

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Country/Region: Flag United States

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