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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP Real Estate Document Assistant (HPREDA) - Issues with Photo Import Wizard

Issue:
In Windows 2000, an empty dialog box appears when trying to import photos using the Scanner Camera option in the HPREDA Photo Import Wizard.
In Windows NT, nothing happens when trying to import photos using the Scanner Camera option in the HPREDA Photo Import Wizard.
Solution
This may occur if no TWAIN device is installed. Install the software that comes with the digital camera and try again.

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag United States

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