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HP Digital Senders - 9100C and 8100C Digital Senders will not Work with Fax Providers that Require a Group 3 TIFF

Issue:
The Digital Senders 8100C and 9100C will not work with internet fax providers that require a file format that is Group 3 TIFF (Tagged Image File Format).
Solution
The Digital Senders require Group 4 TIFF images.
  note:
Most scanners scanning in a TIFF format will produce Group 4 TIFF images. If the Internet fax provider that is being used requires a Group 3 TIFF image, a third party software will be needed to convert the images.

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Country: Flag United States

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