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HP Network ScanJet 5 Scanner - JetAdmin Software Errors

HP JetAdmin Software Errors
Error Message
Error Description
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Not enough memory to continue the operation.
There is not enough memory either to run HP JetAdmin software or to perform a specific action.
Free as much memory as possible by closing other applications and try again.
Restart the HP JetAdmin software.
The domain controller of an expected domain is not responding.
The NT or LANServer domain controller is not responding.
Check the LAN cable.
Verify the domain controller is available.
Verify that the network configuration of the LAN has not changed during the HP JetAdmin software session.
An expected sharename does not exist anymore.
The sharename is not valid.
The sharepoint of an NT or LANServer domain is not responding.
Check the LAN cable.
Verify that the network is accessible from the PC running the HP JetAdmin software.
Verify that the network configuration of the LAN has not changed during the HP JetAdmin software session.
The system cannot communicate with the network.
The application is running on a system that is not properly configured to communicate on the expected networks.
Verify the network is accessible from the computer running the HP JetAdmin software.
Verify the network protocols needed for the HP JetAdmin software are installed (TCP/IP or NetWare).
Attempt to receive from the selected transport failed.
(err) Invalid transport
Attempted function on a connection with an invalid transport selected.
The application is running on a system that is not properly configured to communicate on the expected networks, or the network is not working.
Check the LAN cable.
Verify that the network is accessible from the computer running JetAdmin.
Verify that the network configuration of the LAN has not changed during the HP JetAdmin software session.
Verify the system is properly configured to communicate on the expected networks.
Hardware failure
The application is running on a system that has internal problems.
Restart the HP JetAdmin software.
The application is not properly installed.
The application is not properly installed.
Reinstall the HP JetAdmin software.
Unknown error
A system (unknown) error has been detected during network operations.
Check the LAN cable.
Verify the network is accessible from the computer running the HP JetAdmin software.
Retry the failed operation.
Verify that the scanner is connected to the LAN.
Verify that the server is still active.
Verify the server is still available.
Cannot find the network scanner service in this network environment.
The HP JetAdmin software is not able to communicate with an NT or LANServer server.
Verify the server is up and running.
Verify the NP Network Scanner Service (daemon) is installed on the server.
Verify the computer running the HP JetAdmin software is the active TCP/IP protocol.
Server not responding
The selected server is not responding during the requested operation.
Wait a few seconds and retry.
Check the LAN cable.
Verify the server is still active.
Verify the server is available.
The scanner is busy and cannot answer the request.
The scanner is remotely managed and cannot receive commands.
The scanner is busy at the moment (the scanner is probably in use).
Verify that someone is using the scanner.
Wait for a few minutes and then try again.
Reset the scanner.
The scanner does not respond.
A connection could not be established with the specified scanner.
Cannot access the firmware image.
Unable to communicate with the scanner.
The scanner is not available.
Check the LAN cable.
Check that the scanner is on and running correctly.
Try the operation again.
Reset the scanner.
Cannot create the directory on the selected server.
The directory to store the upgrade on the server cannot be created.
Check if the server’s disk is full.
Check that the HP JetAdmin software is running and you are logged on to the network with full privileges.
Check if the server is on.
Firmware image is incomplete or corrupted.
The HP JetAdmin software cannot find .VER files, some files listed in the VER file is missing, or there is invalid data in the .VER file.
Call HP for a new copy of the firmware image.
IPX was needed and not present on the system.
SPX was needed and not present on the system.
The HP JetAdmin software cannot find the specified network.
Try the operation again.
Restart the HP JetAdmin software.
Reboot the computer.
The NetWare client shell was not found.
HP JetAdmin software internal error.
See the HP JetAdmin software documentation.
Running an older NETX shell on Windows (R) 3.1.
HP JetAdmin software internal error.
See the HP JetAdmin software documentation.
File copy error.
The firmware image cannot be transferred to the server.
Check if the server’s disk is full.
Check if the server is on.
The workarea location already exists and can be used by another. Confirm to use the typed directory location.
Another workarea is in the same location. If two users share the same work area, all jobs scanned to either will be recorded in the same location.
If possible, assign a different workarea for each user.
Unable to find out the workarea location for the user.
The HP JetAdmin software cannot find the specified workarea.
Check if the server is available.
Check if running the HP JetAdmin software with supervisor access to the server.
Verify the selected workarea name is correct.
Verify the workarea still exists on the server. If not, manually create the workarea on the server.
Cannot access the firmware image.
If the firmware image is on a floppy, there are problems with the drive. If the firmware image is saved on a network, you do not have sufficient rights to access the image.
Check that the floppy is correctly inserted in the drive.
Check the permissions for the administrator for the directory where the firmware image has been copied.
Unable to perform the operation.
The HP JetAdmin software is not able to perform the requested operation.
No action required.
Cannot configure network environment.
Cannot configure the destination.
An error has occurred during a configuration operation.
Check the LAN cable.
Verify that the server is still available.
Verify that the scanner is still available.
After clearing the error, retry the operation.
Cannot set the network environment for the time synchronization.
The HP JetAdmin software is not able to set the identifier for time synchronization on the scanner.
Check the LAN cable.
Verify the scanner is still available.
Retry the operation.
Restart the scanner.
Cannot load the list of printer type supported by the scanner.
The HP JetAdmin software is not able to get the printer type list from the scanner.
No action required.
Backup data incomplete or corrupted. Restore not started.
The backup data is corrupted; cannot restore the backup data.
No action required.
Following network environments cannot be restored.
The reported network environments cannot be restored at this time.
Verify you have supervisor privileges on all the networks to restore.
Verify all the networks to restore are still configured on the LAN.
Following network environments will not be cleaned.
The listed network environments cannot be cleaned at this time.
Verify you have supervisor access to the network environment to clean.
Log not saved.
User accountings have not been saved.
The selected log file has not been saved to the specified destination.
Verify the specified path exists.
Verify there is enough disk space to save the data.
Verify you have supervisor access to the network environments.
This network environment is not responding and cannot be cleaned up.
The listed network environments are not available. The cleanup operation failed.
Check the LAN cable.
Verify the network environment is available.
Verify you have supervisor access to the network environments.
Cannot create the workarea.
The HP JetAdmin software cannot create the workarea for the specified user.
Check the LAN cable.
Verify the server is still available.
Verify you have supervisor access to the network environments.
Verify the specified path is correct.

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